Troubleshooting System Alert Notification

This topic provides guidelines for resolving problems with system alert notification. To resolve a problem, look for it in the list of symptoms or error messages in the following table.

Problem	Cause	Solution
Not receiving system alerts	Incorrect enterprise, Siebel Server, or server component configurations	Review information in Checking Your Siebel Enterprise and Siebel Server Configurations.
	SMTP server defined in the system alert profile is not configured to accept requests from the Siebel Server	Review your SMTP server documentation to configure these requests.
	Review log files	Review log files of server component AdminNotify for other error messages or conditions. For information about configuring and reading server component log files, see Siebel System Monitoring and Diagnostics Guide.

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