1. Email Administration Guide
  2. Status Values for Workflow Processes

Status Values for Workflow Processes

Workflows initially have a status of Inactive, but a workflow can have the following statuses:

  • Inactive. Preconfigured Siebel Email Response workflows have a status of Inactive. You must activate inactive workflows before using them.

  • In Progress. You must change the status of a workflow process to In Progress before you can change the workflow.

  • Active. An activated workflow is used to process Siebel Email Response work items. Only one workflow for each process can be active.

  • Outdated. An outdated workflow is a workflow that is no longer used in Siebel Email Response.