Managing Workflows for Siebel Email Response

This chapter provides information about Siebel Email Response workflows. It includes the following topics:

• About Processing Email with Siebel Workflow

• About Process Properties for Siebel Email Response

• About Modifying Process Properties for Siebel Email Response

• Preconfigured Workflow Processes for Siebel Email Response

• eMail Response - Process Message Workflow

• eMail Response - Process Service Request Workflow

• eMail Response - Response Workflow

• eMail Response - Client Send Email Workflow

• Configuring Email Response to Capture Emails Sent with External Email Clients

• Managing Workflow Processes and Subprocesses

• Running the Process Simulator

• Process of Modifying Workflow Processes