Chat Class Fields
The Chat class inherits the following fields from the Task class:
caseid
cost
customerid
group
id
onStat
priority
type
The task type for chat that is Task.TYPE_CHAT.
urlAbs
urlRel
See Task Class Fields.
The following are the additional Chat class fields.
Description
The address containing the agent-to-agent chat.
Type: A2AChatAddress object.
Related Links
Description
The agent's ID.
Type: string.
Description
The application data that is provided to the client with the notification event.
Type: AppData object.
Related Links
Description
The chat connection object associated with this call.
Type: line object
Description
Type of chat, for example consulting chat or answering chat
Type: string
Description
The customer username.
Type: string.
Description
The group ID.
Type: string.
Description
The question for this chat.
Type: string.
Description
The subject of the chat.
Type: string.
Description
The chat statistics object that associated with this chat.
Type: string.
Description
The user data associated with the chat.
Type: object.