Task Class Fields

The following are the Task class fields.

Description

The associated case ID.

Type: string.

Description

The associated cost.

Type: string.

Description

The associated customer ID.

Type: string.

Description

The group for which task is assigned.

Type: string.

Description

The task ID.

Type: string.

Description

Method that will be triggered when there is statistics published regarding this task.

Type: string.

Description

The priority of the task.

Type: string.

Description

The type of the task.

Type: string, one of the following:

Value

Description

TYPE_A2ACHAT

The A2AChat type.

TYPE_CHAT

The chat type.

TYPE_CTI

The CTI type.

TYPE_EMAIL

The email type.

TYPE_GENERIC

The generic type.

Example

The TYPE_* fields are global fields, which may be accessed without instantiating an object. They are accessed as shown in this example:

Task.TYPE_GENERIC = "GENERIC";

Description

The absolute URL that is useful in constructing URL for new window.

Type: urlAbs object.

Description

The relative URL that is useful in constructing URL for new window.

Type: urlRel object.