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Oracle® Communications EAGLE Application Processor Alarms and Maintenance Guide
Release 16.3
E96331
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Determine Alarm Cause

Use this procedure to find information about recovering from an alarm.

  1. Record the alarm data string shown in the banner or the Alarm View on the EPAPGUI , or as decoded from Decode Alarm Strings.
  2. Run syscheck in Verbose mode (see Running the System Health Check).
  3. Examine the syscheck output for specific details about the alarm.
  4. Find the recovery procedure for the alarm in the procedures shown in EPAP Alarm Recovery Procedures. The alarms are ordered by ascending alarm number.
    Other procedures may be required to complete an alarm recovery procedure:
    • Refer to procedures for replacing Field Replaceable Units (FRUs) in Recovering From Alarms if instructed by an alarm recovery procedure to replace a FRU.
    • Refer to general procedures used in a number of alarm recovery procedures in General Procedures
  5. If the alarm persists after performing the appropriate procedure, call My Oracle Support (MOS).