5 Known Issues

The following issues are known for this Simphony release:

Table 5-1 Simphony Release 19.2 Known Issues

Module BugDB Jira Ticket # Description

Direct Posting Service (DPS)

N/A

FPS-27513

Error Correct totals are not posting as expected to Reporting and Analytics (for multiple round checks). Once a transaction is initially service totaled, Error Corrects on subsequent rounds are not being posted to the Daily Ops report, specifically the Adjustments section.

EMC

32531953

FPS-41597

The Page Design module’s Ad Hoc Report list is missing the 42 - Employee Time Card report.

Workaround: You can create a Macro touchscreen button to generate Employee Time Card reports from the POS workstation.

  1. For the Type field, select Function from the drop-down list.

  2. Click the black arrow directly beneath the Type drop-down list, select the Macro function, and then click OK.

  3. Click the Edit Macro Keys button and configure the following steps:

    1. Step 1 Type = Ad Hoc Report.

    2. Step 2 Type = Alphanumeric and Text = 42.

    3. Step 3 Type = Function Enter/Yes.

    4. Click Save.

See Configuring Macros for detailed instructions for creating Macros.

Workstations

N/A

FPS-31642

When configuring Simphony POS workstations in the EMC, they cannot be named (in the Name field) using solely numerical characters. Alpha characters must be included in each workstation’s naming convention. A combination of alphanumeric characters is supported.

Application Server Monitor Display Settings

33822502

N/A

When using a large monitor with the display resolution set to 1920 x 1080, and the Dots Per Inch (DPI) setting is set to 120, the EMC displays oddly, or does not display any information upon opening particular modules.

Workaround:

  1. Access the Simphony application server, and using File Explorer, navigate to the EMC.exe file.

  2. Right-click the file and select the Compatibility tab.

  3. Click the Change high DPI settings button.

  4. Under the High DPI scaling override section, select the Override high DPI scaling behavior checkbox.

  5. Change the setting under Scaling performed by: heading to System and click OK.

  6. Click Apply.