4 Resolved Issues

The following issues were resolved in this release:

Table 4-1 Simphony Release 19.2 Resolved Issues

Module BugDB Jira # Description

Oracle Payment Interface (OPI)

30005561

FPS-22678

An OPI Exception error no longer results in double-charging the customer.

Ops – User Interface (UI)

N/A

FPS-22740

You can now exit the pop up condiment orderer screen after voiding a menu item from there.

Security

310453

FPS-23397

Changing an employees EMC password in the Simphony Web Portal (SWP) web-page no longer changes the employees level to 0.

Data Transfer Service (DTS)

31080241

FPS-23482

Categorygroupid1 (in multi-tenant, non-inventory environments) is no longer populated with categorygroupids from other organizations by DTS.

Database

N/A

FPS-23573

Indexes are now able to be rebuilt on large environments.

Kitchen Display System (KDS)

31089521

FPS-23656

Changing the Order Type after service totaling the check no longer causes the entire chit to repopulate (as if it was the first fire of an order).

Database

N/A

FPS-23690

FPS-23692

High database CPU waits no longer occur when SQL on BARCODE is using the IX_BARCODE_2001 index. IX_BARCODE_2001 has been dropped and replaced with a new index request.

Point of Sale (POS)

31117169

FPS-24084

Error messages now provide more detail (such as suggesting to re-configure the page) when starting a Linux client with a standard page.

Ops – Discounts

N/A

FPS-24183

Checks with automatic discounts applied to it now no longer have the discount persist into the next round. The check will show as successfully posted in the DPS log, without any entries to the mrequest_queue_retry table.

Deployment – CAL/DCAL

N/A

FPS-24407

Prereqcheck no longer terminates all applications that contain “ServiceHost” in their name.

Direct Posting Service (DPS)

N/A

FPS-24603

Checks added to another check no longer leave subtotal and tax total amounts on the original check, in R&A transaction summaries.

Engagement

N/A

FPS-24643

Property Parameters and Workstation EMC forms are no longer broken when using a SQLServer database.

Check and Posting (CAPS)

N/A

FPS-24770

The Labor_Data table now fully populates with Type 3–9 records when a large payroll ID is in use, as intended.

Ops – Payments

N/A

FPS-24829

PaymentRouter.cs now logs enough information to diagnose ServiceHost crashes.

Engagement

N/A

FPS-25242

Engagement now logs the InMotion authentication API calls.

Data Transfer Service (DTS)

31212975

FPS-25306

You can now update a Mag Card to allow “NULL” or “0” entries for a terminated employee in Simphony.

Data Transfer Service (DTS)

31214202

FPS-25378

Discounts configured with an NLU value greater than 32767 no longer fail to post properly in R&A.

Engagement

31175757

FPS-25600

The Orgmmuri column in Engage_Organization table no longer populates with a non-secure http connection, which allows the In-Motion widget.

Ops – Discounts

N/A

FPS-25631

Adding a discount prior to splitting a check no longer causes imbalances when a check is split.

Localization

31287342

FPS-26241

Auto Paging and the Home/End keys in screen lookup are no longer hardcoded, and can now be translated to the appropriate set language.

Configuration

31301215

FPS-26396

The system no longer moves the values of the legend text after using the “Edit Content Area Translated Text” feature when adding a button on a page.

Direct Posting Service (DPS)

31187163

FPS-26472

The Guest Check Line now has records of a transaction being cancelled as intended.

Ops

N/A

FPS-26684

The cash drawer now pops when a partial cash tender is used before a non-cash tender.

Configuration

N/A

FPS-26695

Two CAL packages option rows are no longer visible in Roles>EMC Modules. Only one CAL packages option row is visible now as intended.

DBUpgrade

N/A

FPS-26980

Upgrade installation to 18.2.2 no longer fails. Installation now recognizes and moves past the Eng_UsageDataMigration job.

Integrations

N/A

FPS-27503

Decimal commas no longer cause the loyalty driver to be unable to handle conversions, allowing the loyalty driver to process loyalty transactions as intended.

Deployment

31418906

FPS-28300

All StoredValueCommandModule translation files are contained in the LangWebServerText zip files as intended.

Integrations

31406527

FPS-28347

Entered spaces in the extra column name of a discount data extension no longer cause errors when trying to use the Web AP export.

Ops

N/A

FPS-28432

The default Combo Meal Side Menu Level now persists for a longer period of time, facilitating the need for a user to make corrections to ordered sides in a timely fashion.

Direct Posting Service (DPS)

N/A

FPS-28883

Inflated totals for operation_day_part_totals no longer occur when aggregating totals in operation_daily_total fails.

Direct Posting Service (DPS)

N/A

FPS-28885

KDS posting no longer fails due to a malformed update statement when updating KDS_detail.

Direct Posting Service (DPS)

N/A

FPS-28887

Int16 errors no longer occur when values are too large or too small for an Int16 error.

Direct Posting Service (DPS)

N/A

FPS-28889

DPS threads no longer idle/sleep for up to a minute when an exception occurs.

Ops – User Interface (UI)

31428044

FPS-29390

The system no longer prevents the user from seeing the next item when a check detail is filled and a void reason (such as Transaction Return or Transaction Void) is performed.

Ops – PMC/Workstation Reports

N/A

FPS-29559

Running another labor report alongside a Workstation Time Period Summary Report no longer results in a “No Report to Print” error.

Direct Posting Service (DPS)

31595255

FPS-30540

The menu_item_fixed_period_total table no longer adds an additional row for a menu item that has been rung up with a discount, and then later without a discount (and vice-versa). Instead, the single row for the menu item display the totals increasing as intended.

Data Transfer Service (DTS)

N/A

FPS-31076

MMDaily aggregation no longer requires a manual intervention when it is stuck in a find tape job cycle. The MMDaily job now has proper error handling to remedy this issue.

Ops – Payment

N/A

FPS-31210

CC sale requests are now sent with the proper XML Spec data, including the QCUID generated from QC Init, as intended.

Ops – PMC/Workstation Reports

N/A

FPS-31283

Workstation Time Period Summary Reports show time periods that have accrued totals (sale and labor) as intended.

Configuration

31670774

FPS-31513

General Options (in RVC Configuration) no longer throws an error message when attempting to access it and displays the pop-up list as intended.

Integrations

31688655

FPS-31695

The new Import/Export feature (the ability to create or edit employee data within Impot/Export) introduced in Simphony 18.2.5 has been fixed for enterprises using MyLabor, so that users cannot utilize this feature to edit employee data in EMC.

Deployment

N/A

FPS-31829

EMC can be opened on a hybrid system without issue, once HMC is installed on more than one system.

POS

31791671

FPS-31866

The “Low Battery” message now only displays in accordance to the value set in the MICROS power settings.

Ops – Business Logic

N/A

FPS-32054

The UpdateMenuItemAvailability value no longer resets (to the original value or to no value) when ServiceHost is restarted.

Configuration

31727160

FPS-32370

All information from one RVC order device record is copied over to another RVC as intended.

DbSync

N/A

FPS-32492

Workstations running on Simphony 18.2 now receive updated information from the EMC after the application server was upgraded in a multi-tenant environment.

Integrations

N/A

FPS-32504

Employees can no longer sign in and perform transactions after clocking out.

CAL

N/A

FPS-32576

CAL service no longer fails to start up, and continues a successful login.

KDS

N/A

FPS-32591

The order device chit now properly displays the order type on it.

Ops – Business Logic

N/A

FPS-32914

Checks that were created using the Begin Check by Name and then the Table Number function no longer display twice in the Open Check SLU.

EMC

28496436

FPS-15056

When a copying an email address into the employee form in the Employee Maintenance module, the application no longer allows storage of invalid XML characters.

EMC

30727802

FPS-15473

The Workstations module has been optimized to open faster when many records are present.

Direct Posting Service (DPS)

30434641

FPS-15976

MREQUESTS successfully post in order, and closed checks show as closed in Reporting and Analytics.

Printing

30469862

FPS-16365

When printing a check that has single byte Japanese characters (half width characters) the price now aligns with other items that contain full width (or Japanese Double Byte characters).

POS Operations

30449314

FPS-16860

Posting option 2 - Round Discount % Entries now works correctly with automatic discounts.

Direct Posting Service (DPS)

N/A

FPS-17047

Taxes applied against discounts now post as negative values to TaxNTotal in the Guest_Check_line_item table.

Printing

N/A

FPS-17099

When using a kitchen printer configured with an OPOS driver, the system is now able to send the proper commands in red.

Direct Posting Service (DPS)

N/A

FPS-17263

The Error Corrects total now only totals the menu items that are actually errors. Additionally, the check detail drill down only shows Error next to the erroneous menu items, not next to all menu items.

Direct Posting Service (DPS)

N/A

FPS-17313

KDS posting to Reporting and Analytics has been optimized.

Integrations

N/A

FPS-17392

After upgrading properties from Simphony version 2.10 to Simphony version 18.2, a clock out chit now prints and shows the "Week to Date" hours.

POS Operations

30630557

FPS-17857

When option 9 - Prompt for Guest Count when Split Check is enabled in the Control Parameters module, the Guest Count is now updated on the original or new check.

Simphony Web Portal (SWP)

30603727

FPS-18156

The Clone Tool now clones Task Schedules.

Credit Cards

N/A

FPS-18560

Reopened and Reprinted Check Credit Card vouchers now show summary totals and the tip amount as expected.

Deployment

N/A

FPS-18712

The CustomerInformationClient.xml and .dll files are now correctly installed upon installing a remote EMC client.

Deployment

N/A

FPS-18718

After running CAL when the ServiceHost package has been reloaded, the new servername is present in the recreated SimphonyInstall.xml file in the ServiceHost package. In addition, POS Operations starts.

EMC

N/A

FPS-18729

In the Cashiers module, the CashierMain.ReportMaster section is now present, and you no longer see a blank page after pressing Select.

Transaction Services

N/A

FPS-18813

Transaction Services (TS) checks now successfully reset the previous check's table and guest count numbers prior to beginning the next TS check.

Database

N/A

FPS-19010

Deleting Menu Item Master records now removes associated STRING_TABLE records.

Database

N/A

FPS-19160

The updated records of the FCR_* tables are replicated to the enterprise transaction database, and the DTS now updates the respective records in the reporting database.

Integrations

N/A

FPS-19268

Simphony version numbers now update in the Simphony App for Hot Fixes.

Integrations

N/A

FPS-19275

The comma in Windows Regional settings no longer prevents the processing of Gift and Loyalty coupons.

Integrations

N/A

FPS-19276

Issuing Loyalty Points, after a balance check, performs without error (points can only be issued once).

Integrations

27928562

FPS-19281

If the Windows Regional settings of the Simphony client are set to use anything other than a "." as the decimal symbol, iCare does not update the account balance.

This has been corrected, and Simphony now formats the message regardless of the regional settings to always use a "." as decimal symbol.

Direct Posting Service (DPS)

30793953

FPS-19328

New rows are no longer added to the OPERATIONS_FIXED_PERIOD_TOTAL and OPERATIONS_DAY_PART_TOTAL tables when checks are picked up and service totaled in the same fixed period/day part, if new checks are created in the same period, or if the guest number is updated in open checks.

EMC

29971697

FPS-19361

You can successfully print the list of menu items from the Menu Item Maintenance module without receiving an error.

Credit Cards

N/A

FPS-19478

When configuring a property to use the SPI Interface, in the Payment Drivers module, the Security Settings option Use Https with No Certificate Validation now works properly on the Linux Simphony client. A Payment Driver configured to not validate HTTPS certificates can still communicate with the destination host via HTTPS without errors or blocks.

Direct Posting Service (DPS)

30199988

FPS-19723

The Employee ID in the EMC is updated when changes are made to the magnetic card number in Labor Management.

Database

30665127

FPS-19884

You can now delete properties and revenue centers from a zone in a database without receiving an error. DBUpgrade runs successfully.

Localization

30806581

FPS-19936

In the Data Extension module, the Translatable Help field now allows up to 128 characters.

Integrations

30832669

FPS-19945

You can now assign an ID to an employee in POS Operations if the employee was created in Labor Management.

POS Operations

N/A

FPS-20616

Touch Reorder now functions as expected when used on a open priced menu item; the system adds the price that the workstation operator enters.

Direct Posting Service (DPS)

N/A

FPS-20785

Enterprise Cash Management (ECM) transaction information posts to the LADB.CASH_MGMT_DETAIL table in Reporting and Analytics without errors in the DPS logs.

Integrations

N/A

FPS-20857

New employees now transfer to Check and Posting (CAPS) with Labor Management posting.

Integrations

N/A

FPS-20862

Printed time chits now show the correct Current Hours value.

Integrations

N/A

FPS-20869

When a new employee clocks out for the first time, the Pay Period Reg Hours To Date now equal the current hours.

Check and Posting (CAPS)

N/A

FPS-20871

The Clock-out chit now accurately shows an employee's cumulative hours worked upon clocking out.

Deployment

30645009

FPS-21733

Devices running the Android mobile operating system no longer prompt for re-authentication after restarting.

Printing

N/A

FPS-21744

When entering double byte Asian characters for the Tax Code in Tax Rates the system no longer prints question marks. All checks include the Taxable Total, Tax amount, and Net lines and labels when using Asian characters.

Direct Posting Service (DPS)

N/A

FPS-21762

The SPOS_MESSAGE_KEY now blocks duplicate posting in Reporting and Analytics as intended.

POS Operations

N/A

FPS-22107

When discounting a priced condiment, the condiment is no longer doubled when the parent item is a zero priced amount.

Integrations

N/A

FPS-22112

The Clock In Status Report now returns results as expected; even when generated using Check and Posting (CAPS) on IIS utilizing an Oracle database.

POS Operations

N/A

FPS-22605

Custom alphanumeric keyboards no longer display when they are not set as the default keyboard.

Transaction Services

N/A

FPS-22625

Errors no longer display when previewing a check from a revenue center (RVC) that is not set up as the default RVC on a workstation.

Printing

23220220

FPS-686

Creating a printer in table view and enabling logo printing now works as expected.

Gift & Loyalty

25724167

FPS-883

It has been determined this reported issue is an instance of mistaken expectations for the function. Following the correct procedure for point redemption works as expected.

myLabor

27185373

FPS-1071

Employee Class alignment no longer causes duplicate Reporting and Analytics Masters to be created for Labor Management users.

Ops

27243074

FPS-1094

The employee Sign In screen no longer appears behind an enhanced PMS interface guest inquiry if an operator mistakenly swipes their ID card while performing the inquiry.

EMC

27420108

FPS-1130

A Delete Enrollment button has been added and made available during the employee fingerprint enrollment procedure.

Ops

27505151

FPS-1182

High Amount Lock Out (HALO) no longer prompts workstation operators for an authorization on negative amount checks.

Direct Posting Service (DPS)

27288164

FPS-1217

Employee meals now post correctly to the reporting database.

Ops

26876374

FPS-1248

The condiment orderer popup now works as expected for menu items with required condiments and those associated with combo meals.

Localization - Management

N/A

FPS-1374

A merge utility has been added to allow the EMCtext.xml to be updated upon deploying a hot fix.

Ops

28215418

FPS-1609

Priced Condiments no longer lose their price amount when the condiment prefix NO is used.

EMC - Page Design

28848717

FPS-4055

When creating a new page using a pre-existing page as a template, the configuration now saves as expected.

Transaction Services

N/A

FPS-4167

Offline configured POS API workstations no longer fail to create checks when Check and Posting (CAPS) is down.

PMC Reports

28930299

FPS-4561

Employee Financial reports VAT Total Items Sales totals are no longer incorrect when an item price record’s Prep Cost field is configured.

Ops

28934842

FPS-4673

Checks are successfully completed and print validation chit prompts no longer occur when menu items are configured to not print validation chits.

Ops - Peripherals

28928541

FPS-4676

The RVC Parameters option 20 - If No Employee Signed in, Blank Rear Customer Display now works as expected.

PMC Reports

28971032

FPS-5302

Waste Checks no longer change Grand Total or Change in Grand Total fields on financial reports.

Data Transfer Service (DTS)

29221355

FPS-5790

The performance of the MMDaily job has been improved..

Transaction Services

29241551

FPS-5968

Transaction Services no longer causes checks to retain previous transactions Table # and Guest Count values.

EMC - Page Design

29309912

FPS-6375

From the Page Design module, a page’s aspect ratio does not remain fixed when navigating between differing toolbar tabs. This is the expected behavior. The ratio of a page automatically reverts back to the default aspect of 4:3, but only visually. The aspect still says it is 16:9, but in order to get it back to visually showing in 16:9, you need to change it to a different aspect, and then change it back to 16:9.

Deployment

29270412

FPS-6383

When multiple services are assigned to a workstation, and each service is assigned a different EGateway port number, the Servicehost.xml now generates and shows the services and port numbers in the correct order.

EMC - Page Design

29391005

FPS-7087

When using a remote EMC, the Page Design module no longer throws an exception error when switching to form view when the Oracle Payment Interface (OPI) is configured.

Data Transfer Service (DTS)

30640076

FPS-9090

The moveflag value for Menu Item Definition and Menu Item Price records is now updated from 3 to 1 in non-inventory properties after a menu item is added on the workstation.

Ops - Printing

29122623

FPS-9287

The Oracle MICROS Compact Workstation 310 now successfully performs printing tasks when running on portable battery power.

Ops

29695563

FPS-9760

POS Operations that stopped unexpectedly no longer occur when calling extensibility code from the wrong thread.

Direct Posting Service (DPS)

29691889

FPS-10419

Reopening checks, voiding and reapplying a tender, or applying a tip no longer results in blank tax guest check details for the either the original or reopened checks.

Data Transfer Service (DTS)

29804516

FPS-10619

When the Definitions job is initiated and the Data Transfer Service (DTS) stops, another server running DTS now takes over the job.

EMC

28414294

FPS-10680

When distributing extension applications to another property, the task now inserts the distributed extension's configured options.

Simphony Payment Interface (SPI)

29888582

30120360

FPS-11251

Credit Card IssuerId to Tender/Media Preamble mapping is now correct for all issuer IDs.

Data Transfer Service (DTS)

29524374

FPS-11924

The Refresh Definition job no longer sets the menu item price table revenueCenterID column to null.

EMC

29871397

FPS-12030

The EMC's Alpha Numeric Keyboard module has been re-introduced. Access the EMC and select the Enterprise, property, or revenue center level, click the Setup tab, under Custom Content, and then select the Alpha-Numeric Keyboard link.

Database

29881604

FPS-12096

The deletion process for EMC Screen Lookup (SLU) records has been sped up to accommodate larger database locations.

Ops - Cash Management

29873432

FPS-12101

When the Cash Pull Threshold is exceeded, operators are now required to enter an authorization code prior to beginning new checks.

Database

N/A

FPS-12141

The DbSyncServer.dll has been optimized to run queries faster.

Ops

30027469

FPS-12568

You can now void the second half a shared menu item, after the item is split, without receiving a prompt to enter a quantity value.

Ops

22288774

FPS-12914

Check numbers greater than 4 digits are no longer truncated in the check header section on POS workstations.

Ops

30074200

FPS-13117

You can now void multiple quantity items when prompted to do so within a menu item waste transaction.

Import/Export

30141468

FPS-13470

Import/Export now supports Enterprise, zone, property, and revenue centers that include a backslash character (\) in the naming convention.

Direct Posting Service (DPS)

30155610

FPS-14052

Error Correct totals now post as expected (for single round checks) to Reporting and Analytics in Guest Check and Order Type Daily Total reports.

Ops

N/A

FPS-14295

You can now use the Fire Now function to fire items added in previous rounds.

EMC

30259728

FPS-14578

When creating new Menu Item Classes, only one entry for the Menu Item Class and one entry for the RefillDescriptorID text is written to the String_Table.

Direct Posting Service (DPS)

27833844

FPS-14605

When Posting Option 6 - Post Offline Transactions with Actual Transaction Time is disabled in the Property Parameters module, the business date that posts to the GUEST_CHECK_LINE_ITEM and GUEST_CHECK database tables now reflect the date they were posted to the database, rather than the date they were added on the POS workstation.

PMC Reports

30207117

FPS-14884

Non-Revenue Service Charges are no longer included when calculating financial reports Total Revenue totals.

Database

31571898

FPS-30425

A database upgrade no longer fails when upgrading from Simphony version 18.2.4 to Simphony versions 19.1.2 and 19.2.

Direct Posting Service (DPS)

31542215

FPS-30922

Checks with extensibility configured to not post to Reporting and Analytics, no longer hang up in the Direct Posting Service (DPS) queue and are posted as expected.

Ops - Business logic

N/A

FPS-33509

Ops no longer crashes on workstations where multiple on-the-fly auto combos are added to a check.

Ops - Business logic

N/A

FPS-34363

When an autofire check is picked up and paid (using a payment tender type) prior to its original fire time, users are prompted to immediately fire the order.

Posting - DTS

30178504

FPS-14203

Simphony aggregation no longer fails when XBR is enabled, allowing the user to set the date in the XMLRequest packet as intended.

Ops - Business Logic

30462630

FPS-17072

Users are no longer prompted for authorization to transfer checks when using the Auto Block Transfer function.