Installing the Simphony Service Host on an Android Device

Simphony release 19.2 is compatible with Android CAL version 148. You must first install or upgrade to Android CAL version 148 to successfully use Android ServiceHost.

You must ensure that you have the privileges assigned to you to access, download, and install the Android ServiceHost CAL on clients. See Allowing Employees to Install and Authenticate POS Clients and Service Hosts for information about configuring the privileges.

When working with Android devices (Android version 5.0 and later), Simphony requires you to ensure that data encryption and a lock mechanism is enabled on the device that prevents unauthorized people from accessing it. To protect your Android device, configure a Personal Identification Number (PIN) by accessing the device’s Settings, select Security, and then select Encrypt Device. This requires users to provide a PIN before they can start the Android ServiceHost (POS Client).

If you are using an earlier Simphony release (prior to 18.2), follow steps 1 through 4.

  1. Tap Install.
  2. Tap Open.
  3. Enter your Simphony EMC User Name, and then tap OK.
  4. Enter your Simphony EMC Password, and then tap OK.

    The following page appears:

    Figure 7-29 Android ServiceHost Install Confirmation


    This figure shows the CAL Android ServiceHost successful installation confirmation page.

    Note:

    If you are performing a fresh installation of the Android ServiceHost, click the Done button. Do not click the Open button. Wait for Android CAL to open the ServiceHost (approximately five seconds). If you accidentally press the wrong button in error, ServiceHost prompts you to manually configure the device with the page shown in the Android CAL ServiceHost Manual Setup figure.

    Figure 7-30 Android CAL ServiceHost Manual Setup


    This figure shows the CAL Android ServiceHost manual setup page.

Parent topic: CAL on Workstations