3 Guest Detail Overview

The Guest Detail Overview screen is the main screen of the AQCI module. This screen not only enables you to search for an account, it also displays the passenger’s information in different tabs.

Account Search

Figure 3-1 Account Search Function

Table 3-1 Field Definition of Account Search

Field Name	Description
Search Criteria
Same Partial Name	Searches name containing characters entered in the field
Same Name	Searches names matching the name
Name List	Displays names in listing
Same Cabin	Searches passenger in the same cabin.
Cabin List	Displays cabin by list
Same Booking Number	Searches reservation matching the booking numbers entered
Same Group	Searches for passengers in the same group entered
Same Routing	Searches for passengers in the same routing entered
Account ID	Search for matching account ID entered.
Account Type
Guest	Search for record type categorize as Guest
Crew	Search for record type categorize as Crew
Visitors	Search for record type categorize as Visitor
All	Search for record the above category
Reservation Status
Reservations	Filter for Reserved bookings (Expected)
Check In	Filter for all booking that has check in
All	Filter result for all booking type
History	Filter for all check-out reservations.

1. At the Account Search section, select one of the following criteria from the drop-down list to search for an account.

2. At Embark Date, choose the required embarkation date using the date editor.

3. Click Search to get the results of the search accordingly.

Adding/Updating New Personal Details

To add/update the passenger personal details,

1. Repeat steps 1 to 3 of Account Search.

2. Update the relevant fields within the tab and/or other tabs such as Additional Details, Addresses, Documents and Travel Documents.

3. Check the applicable check boxes, if any, and click Save at the ribbon bar to save the details.

Table 3-2 Personal Details Tab

Field Name	Description
Salutation	Salutation of contact person
Title	Given Title of contact person
Forename	Forename of contact person
Middle Initial	Middle Initial of contact person
Birth Nation	Birth Place of contact person
Surname	Surname of contact person
Other First Name	Other First Name of contact person
Other Name	Other Chinese Name of contact person
Gender	Male or Female
Marital Status	Marital Status of contact person. i.e.: ‘D’ Divorced, ‘M’ Married, ‘N’ Newly Wed or ‘S’ Single
Birthdate	Birthdate of contact person
Birth Place	Birthplace of contact person
Nationality	Nationality of contact person
National ID	National ID number of contact person
Profession	Profession of contact person
Email	Email Address of contact person
Phone	Phone number of contact person

Table 3-3 Passport Details Field Definition

Field Name	Description
Passport No	Passport number of contact person
Issue Date	Issue Date of Passport
Issue Place	Issue Place of Passport
Issue Country	Country passport is being issued
Exp Date	Passport Expiry Date

Table 3-4 Credit Card Details Field Definition

Field Name	Description
Card No	Credit card number of contact person
Card Name	Credit card name of contact person
Exp Date	Credit card Expiry date
Card Type	Type of Credit card
DCC	Dynamic Currency Conversion exchange rate
Last Four CC Dig	Credit Card Last Four Digit

Table 3-5 Address Details Field Definition

Field Name	Description
Address 1	Address of Contact Person
Address 2	Address of Contact Person
Street	Street Address of Contact Person
City	City Address of Contact Person
Zip/Postal Code	Zip / Postal Code Address of Contact Person
Country	Country of Contact Person
State/Province	State / Province of Contact Person
State/ Province	State / Province of Contact Person (In US) if user select the US as the first State / Province

Table 3-6 Reservation Details Field Definition

Field Name	Description
Other BCard No	Other Board Card Number
Onboard Card Number	On-Board Card Number
Shore-G. ID	Shore-G Number
Res Status	Reservation Status
Embark Date	Embarkation Date
Embark Port	Embarkation Port
Disembark Date	Disembarkation Date
Disembark Port	Disembarkation Port
VIP Status	Any VIP Status
Guest Type	Type of Guest
Cabin	Cabin number
Shore-Res.ID	Shore Reservation number
Ticket No	Ticket Number
Insurance Desc	Description of Insurance
Insurance No	Insurance Number
Tag	Guest, Crew, Visitor, Staff or Resident

Table 3-7 Additional Details Tab Field Definition

Field Name	Description
Cruise Days	Number of cruise days
No. of Cruises	Number of Cruises
Group No	Grouping by ID and Description
Classification	Classification/VIP flag
PPD Type	Regular Crew, Regular Staff or Service Staff
Queue ID	Queue Identification Number
Handicap 01 Code	Handicap Code i.e.: ‘01’ Mentally Challenged, ‘02’ End of Cruise (Dependent need accompanies) , ‘BL’ Blind , ‘HA’ Handicapped or ‘WH’ Wheelchair
Handicap 01 Note	Handicap remarks
Other Name	Other name of guest
Cruise Fare Code	Code for Cruise Fare
Cruise Full Fare	Cruise Full Fare
Cruise Fare	Cruise Fare
Cruise Fare Balance	Balance of Cruise Fare
Award Level	Frequent Cruiser Award Level
Frequent No@	Royality number
Ceia No	Card Reader Frequency ID Number
Ship Email	Ship’s Email Address
Disc Template	‘LV1’ Disc Template 1 - 10%, ‘LV2’ Disc Template 2 - 15% or ‘LV3’ Discount Template 3 - 100%
Document Checked	Confirms Travel document is verified at check in
Completed Online Form	Confirms passenger completed the Online Survey form
Document Collected	Confirms Travel Document has been collected.
Exclude From Quick Billing Printing	Passenger is excluded from Quick Billing printing

Table 3-8 Emergency Contact Details Field Definition

Field Name	Description
Name	Name for Emergency Contact
Relationship	Relationship of Emergency Contact
Address	Address of Emergency Contact
Street	Street of Emergency Contact
Zip	Zip number of Emergency Contact
City	City of Emergency Contact
State	State of Emergency Contact
Country	Country of Emergency Contact
Phone	Phone number of Emergency Contact
Mobile Phone	Mobile phone number of Emergency Contact
Email	Email of Emergency Contact

Table 3-9 Temporary Address Details Field Definition

Field Name	Description
Address 1	Temporary Address of Emergency Contact
Address 2	Temporary Address of Emergency Contact
Street	Street of Emergency Contact
Zip	Zip number of Emergency Contact
State	State of Temporary Emergency Contact (In US)
State	State of Temporary Emergency Contact
Phone	Phone number of Temporary Emergency Contact
Email	Email of Temporary Emergency Contact

Table 3-10 Documents Tab Field Definition

Field Name	Description
Doc Type	Type of Document
Doc No	Document Number
Issue Place	Place of Issue of Document
Issue Country	Country of Issue of Document
Issue Date	Date of Issued of Document
Exp Date	Expiry Date of Document
Visa Type	Type of Visa of Document

Table 3-11 Travel Document Tab Field Definition

Field Name	Description
Document Type	Type of Document
Document Name	Name of Document
Document Number	Document Number
Document Issue Date	Issue Date of Document
Document Expiry Date	Expiry Date of Document
Document Issue Country	Document Issue Country
Document Issue Place	Expiry Date of Document
First Name	First Name of Passport Holder
Last Name	Last Name of Passport Holder
Birthdate	Birth date of Passport Holder
MRZ1	Machine Readable Track 1 Info
MRZ2	Machine Readable Track 2 Info
MRZ3	Machine Readable Track 3 Info
Number of Entries	Number of Entries of the Passport
Valid From	Passport Validity Effective Date
Allow Duration of Stay	Number Of Days Allowed To Stay
Notice and Consent	Mandatory field. Indicates passenger accept and agrees to the Notice and Consent Terms.