8 Check-In

The Check-In page is the last step of the check-in process if there are no traveling companions linked to this guest. This page displays the details of the guest you are checking in, and an option to print or renew a board card before completing the check-in.

After successfully check in the guest and if the parameter is set to manually allow selection of the person’s onboard or shore status, a confirmation box shall prompt for you to choose the guest as Onboard or Ashore.

Figure 8-1 Check In Confirmation Page


This figure shows the Mobile Check-In Confirmation page.

Printing Board Card

To print a board card and complete the check-in,
  1. Press the Print Boardcard button. The No Printer Setup shown if no printer has been set up.
  2. At the Print Boardcard page, select the printer from the list of values.
  3. Press the Print button.
  4. Once the print job is successful, press the X to close the alert message box.

    Figure 8-2 Print Board Card Function


    This figure shows the Print Board Card function.
  5. Press the Check In button to complete the check-in and update the reservation status accordingly.
  6. When the status is changed to Checked-In, press the Complete button. Information on all pages will be re-validated. If the validation passes, it will return to the Search Guest page or Travel With page, allowing you to check in the travel companion(s).

    Note:

    If there is missing or incorrect information when you press the Check-In button, you will receive an alert message listing the error.

    Figure 8-3 Check-In Validation


    This figure shows the Check-In Validation.
  7. The Train Navigation will have a red exclamation (!) sign if the field(s) has an error. Press the marked page to rectify the error before proceeding to the next page.