1 Getting Started

As the Cruise Industry continues to grow and cruise ships become larger, our customers are looking for new ways to process passengers, crew members, and visitors to come on-board or leave the ship (known as embarking and disembarking). The embarking and disembarking is done via the ships gangway and this is a mandatory security process.

The regular operation consists of a fixed workstation connected to the ship's network. If there is a need to embark or disembark passengers more quickly, the IT Officer would need to set up an additional workstation and scanner and connect it to the network. Challenges may include limited space at the gangway for additional workstations, or they may not have enough power or network ports.

With the Mobile Gateway Security option, it allows Security Officers a way to supplement the embarkation and disembarkation of passengers without the need to set up an additional workstation, scanner, power, and wired network access.

The following sections describe the usage of the Mobile Gateway Security application on mobile devices.

Launching the Gateway Security Application

To launch the Gateway Security in a browser,

  1. On your device, open your browser. See Supported Browser

  2. Enter the URL for the Mobile Check-In application.

  3. On the login page, sign in with your user name and password.

To launch the Mobile Shipboard Property Management System in Android/iOS devices,

  1. On your device, open your browser. See Supported Browser

  2. Enter the URL for the Mobile Shipboard Property Management System application.

  3. On an Android device, an "Add to Home Screen" pop up notification will appear. Press the Add to Home Screen button.

Login to the Mobile Cruise Property Management Application

  1. At the Shipboard Property Management login page, enter a valid user name and password and click Sign in.
  2. You can press the Show Password to view your password when entering it.

    Figure 1-1 Mobile Cruise Property Management Login Page


    This figure shows the Mobile Cruise Property Management Login page.
  3. Click on one of the three (3) hyperlinks on the login page to view the

    • Help

    • Legal Terms

    • Privacy

  4. If you sign in with an incorrect user name, password or both, you will receive an error “System Error, please contact System Admin”, and the field color changes to red.
  5. Upon a successful log in, your user name and profile picture will be displayed at the top right and it navigate to the Dashboard page.

    Figure 1-2 Cruise Property Management Landing Page


    This figure shows the Cruise Property Management Landing page.
  6. To log out from the application, press the arrow down icon next to your profile and select theSign Out button. This brings you back to the login page.