Adding Service Request Priorities
From the Administration menu, select Enterprise, select Chain and Property and select Service Request Priorities.
Click New and complete the following
Code. The Service Request code.
Description. The description of the Service Request Priority
Manage Translation. Select to open the multi-language descriptions screen and configure a translated menu name for each language
Sequence. Enter a display sequence.
Click Save.
Editing Service Request Priorities
From the Administration menu, select Enterprise, select Chain and Property and select Service Request Priorities.
Enter search criteria and click Search.
Select the Service Request Priority, click the vertical ellipsis and select Edit.
Update the configuration.
Inactive. When selected the code will become inactive and by will not be displayed in the search list results.
Click Save.
Deleting Service Request Priorities
From the Administration menu, select Enterprise, select Chain and Property and select Service Request Priorities.
Enter search criteria and click Search.
Select the Service Type Priority, click the vertical ellipsis and select Delete.
Click Delete and confirm the deletion.