Reservation Delivery History details the status of reservation (and profile) message delivery to external systems integrated via OPERA eXchange Interface (OXI).
Users with the Interface Re-synchronization task granted to their role can initiate a re-synchronization of messages to all external systems.
The Delivery History panel displays the following details for each message:
Property: Property Code
Reservation Name: Internal Reservation ID
Delivery ID: Sequence ID generated by OXI
Method: Delivery method of the OXI message
Delivery Date: Delivery date of the OXI message
Interface ID: External system ID
Status: Message status
Error Description: Error description
Retry: Retry count
Viewing Reservation Delivery History
From the OPERA Cloud menu, select Bookings , select Manage Reservation.
Enter search criteria, click Search.
Select the reservation in search result, click I Want To. . . , then click Delivery History or open Reservation Presentation and click I Want To. . . .then click Delivery History.
To refresh the panel, click vertical ellipse and select Refresh to update.
Re-syncing (Resend) Reservation Delivery
From the OPERA Cloud menu, select Bookings , select Manage Reservation.
Enter search criteria, click Search.
Select the reservation in search result, click I Want To. . . , then click Delivery History or open Reservation Presentation and click I Want To. . . .then click Delivery History.
Click Resync.
Note:
You can also click I Want To. . . then Synchronize to External System to initiate a re-synchronization.