Using Quick Check-Out

Quick Check Out is a fast way to check out reservations when the payment method is credit card or direct bill or the reservation has a zero balance.

To ensure a successful Quick Check Out:
  • Make sure the guest's credit card has sufficient authorization to cover the balance.

  • Make sure Direct Bill AR accounts are not restricted and have not exceeded credit limits.

  • Make sure cash guest folios have a zero balance.

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Mass Check Out Reservations

Mass check out steps you through the settlement and checkout of each reservation 

  1. From the OPERA Cloud menu, select Front Desk , select Front Desk Workspace, and then select Quick Check Out.

  2. Enter search criteria then click Search.

  3. Select the Table or List view 

  4. Select multiple reservations in the search result then click Mass Check Out.

  5. Folio Settlement appears for the first reservation

    1. Enter payment details

    2. Click Settle and Send Folio.

      1. Report Destination

        1. Select a Folio Style.

        2. Select a Report Destination.

        3. Click Process.

    3. Click Check Out Now to check out the reservation or click Schedule Check Out to schedule the check out for a later time. For more information, see Scheduling a Checkout.

      1. Select a room status.

      2. Click Save.

  6. Repeat step 5 for the next reservation.

Auto Check Out Reservations

Auto checkout processes credit card or direct bill settlements and checks out the reservation automatically. A status panel will display the progress for each reservation.

  1. From the OPERA Cloud menu, select Front Desk , select Front Desk Workspace, and then select Quick Check Out.

  2. Enter search criteria then click Search.

  3. Select the Table or List view. 

  4. Select multiple reservations in the search result then click Auto Check Out.

Check Out Zero Balance Reservations

  1. From the OPERA Cloud menu, select Front Desk , select Front Desk Workspace, and then select Quick Check Out.

  2. Enter search criteria then click Search.

  3. Click Check Out Zero Balance Departures.

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