Traces are actionable instructions for a selected department for a specific date and time; once in action the trace is updated as resolved.
This reservation workspace option provides access to all reservation and block traces for selected departments and date range.
Adding a Reservation Trace
From the OPERA Cloud menu, select Bookings, select Reservation Workspace, and then select Traces.
Trace Type: Select Reservation.
Name: Enter reservation name and search for reservation. Default search is for inhouse reservations.
Department: Select the department(s) for the trace.
From Date: Enter a start date for the trace.
To Date: Enter an end date for the trace (field defaults to same as start date).
Time: Enter a time.
Quick Insert Text: Click to select from pre-configured trace text for the selected department.
Click Save.
Adding a Block Trace
From the OPERA Cloud menu, select Bookings, select Reservation Workspace, and then select Traces.
Click New and enter the following details:
Trace Type. Select Block
Block: Enter block name and search for block.
Department: Select the department(s) for the trace.
From Date: Enter a start date for the trace.
To Date: Enter an end date for the trace (field defaults to same as start date).
Time: Enter a time.
Quick Insert Text: Click to select from pre-configured trace text for the selected department.
Click Save.
Viewing /Updating a Trace
Note:
Only open traces are displayed by default; to view completed traces click vertical ellipsis then, Show Completed.
From the OPERA Cloud menu, select Bookings, select Reservation Workspace, and then select Traces.
Enter search criteria, click Search.
Click ± to expand the card and view trace details.
Select vertical ellipsis, click Edit.
Update details.
Click Save.
Completing a Trace
From the OPERA Cloud menu, select Bookings, select Reservation Workspace, and then select Traces.
Enter search criteria, click Search.
Select vertical ellipsis, click Complete.
Deleting a Trace
From the OPERA Cloud menu, select Bookings, select Reservation Workspace, and then select Traces.
Enter search criteria, click Search.
Select vertical ellipsis, click Delete.
Click Delete to confirm.