Managing Custom Charge Exemption

Prerequisites for Managing Custom Charge Exemption

OPERA Cloud references the number of adults and children in a reservation to determine the total amount of the custom charge posting. The price of the custom charge is multiplied by the number of persons

If you add a custom charge exemption then the number of persons eligible for a custom charge is reduced by one for each custom charge exemption added; it is not possible to have more custom charge exemptions than persons on a reservation.

Editing Custom Charge Exemption

  1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

  2. Enter search criteria, click Search

  3. Select the reservation in the search result, click I Want to . . . then Custom Charge Exemptions.

  4. Click Edit.

    1. Enter exemption details per exemption type

    2. Qty. Enter quantity to exempt throughout stay

    3. Choose Nights. Select to enable entry of Quantity for specific dates during stay

  5. Click Save.

Parent topic: Managing Reservations