Viewing Call History
From the OPERA Cloud menu, select Bookings, select Manage Reservation.
Enter search criteria, click Search.
Select the reservation in search result, click I Want To..., click Call History or open the reservation presentation and click Call History details link.
Adding Call History
From the OPERA Cloud menu, select Bookings, select Manage Reservation.
Enter search criteria, click Search.
Select the reservation in search result, click I Want To..., click Call History or open the reservation presentation and click Call History details link.
Click New and enter the following details:
Call Date: Enter the date of the call/contact.
Name: Enter caller Surname.
First Name: Enter caller First name.
Email: Enter caller email address.
Phone: Enter caller phone number.
Fax: Enter caller fax number.
Click Save.