Troubleshooting

If you experience difficulty in connecting to and using the Primavera Data Service, check the following items:

• The user has the privilege to access to Primavera Data Service.
• The HTTP request body payload is a valid JSON object.
• The HTTP request header content-type value is 'application/json'.
• If you receive the response Request failed and a response code 500 Internal Server Error, check your JSON code for potential syntax errors and typographical errors, for example, joinTables rather than joinedTables.

In the following scenarios, you may receive the response 400 Bad Request with the message "table/view doesn't exist" or "Invalid columns".

• The table/view/synonym name is incorrect
• Primavera Data Service metadata is not synced with P6/Unifier database. For more information see Metadata Refresh.