Workflows are automated guidelines which define and step users through, established organizational procedures. Workflows include both manual tasks to be performed by an end-user, and automatic tasks to be implemented by the system. They can be started manually or triggered by an alert or a host workflow. Workflows provide new opportunities for people to successfully collaborate on complex organizational processes. For more information, refer to Opening Workflows in the Guide Pane.
For instructions on defining and using workflows, refer to Workflows.