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Marketing > Campaigns > Managing Campaigns > Recording Responses to Campaigns

Recording Responses to Campaigns

When you want to record the response to a campaign, such as the fact that a recipient attended an event, you can track that in the campaign recipient section.

To record a response to a campaign

1. Select the campaign.

   For instructions on selecting campaigns, see Finding Records.

   Note: If the Recipients section does not appear in the Campaign Detail page, click Page Layout to add it.

2. On the Campaign Detail page, scroll down to the Recipients section, and click Edit for the contact whose response you want to record.
3. On the Campaign Response Edit page, fill in the information.

   Field	Description
   Delivery Status	The standard values are Pending, Sent, Soft Bounce, Hard Bounce, Unknown Bounce, Received, and Opened. However, your company administrator can rename the options in this drop-down list.
   Response Status	The standard values are Click-thru, RSVP - Will Attend, RSVP - Will Not Attend, Attended, Converted to Lead, Requested More Info, Opt-in to List, Opt-out from List, Global Opt-in, Global Opt-out, and Message Opened. However, your company administrator can customize the options in this drop-down list.

4. Save the record.