1 Getting Started

As the Cruise Industry continues to grow with cruise ships becoming larger, customers are looking for new ways to process passengers, crew members, and visitors coming on board or leaving the ship. The embarkation and disembarkation procedures are performed through the ship’s gangway, which is a mandatory security process.

The regular operation consists of a fixed workstation connected to the ship's network. If there is a need to embark or disembark passengers more quickly, the IT Officer would need to set up an additional workstation and scanner and connect to the network. Some of the challenges in setting up additional workstation include limited space at the gangway, insufficient power, and lack of network ports. With an application that runs on a tablet, you enable crew the flexibility, mobility, and an expedited embarkation/disembarkation process.

Launching the application

To launch the application from a desktop browser:

  1. Open your browser. See Oracle Software Web Browser Support Policy.

  2. Enter the URL for the application.

  3. At the login page, sign in with your user name and password.

To launch the application on an Android/iOS device:

  1. Open your browser. See Oracle Software Web Browser Support Policy

  2. Enter the URL for the application.

  3. On an Android device, a pop-up notification Add to Home Screen appears. Click the button to add.

Log in to the application

  1. On the application page, enter your user name and password.

  2. Select one of the three (3) hyperlinks on the login page to view:
    • Help

    • Legal Terms

    • Privacy

  3. If you sign in with an incorrect user name, password, or both, you will receive an error, System Error, please contact System Admin, and the field color changes to red.

  4. Upon a successfully logging in, your user name and profile picture appear in the top right portion of the page, and the Search Guest page opens.

  5. To log out of the application, select the down arrow icon and click the Sign Out button when it appears. This brings you back to the Login page.