10 Search Guest

The Search Guest page provides the functionality to search for a guest profile. The search criteria is based on the configuration entered in Administration, Enterprise, User Interface Management, Mobile Check-In, Search Setup.

There are two methods to search for a guest profile: by scanning the travel document or using the manual search.

Search Guest by Scanning the Travel Document

Figure 10-1 Search Guest - Scan Document

1. On the Search Guest page, select Scan.
2. On the Show Your Travel Document page, place the travel passport image near the camera.
3. If the scanned passport details match the guest, the system brings up the guest’s profile page.

Search by Scanning RFID Card

1. On the Search Guest page, without placing the cursor at the search guest field, place the RFID card at the tablet RFID sensor.
2. If the scanned RFID card number matches a guest, the system brings up the profile page or a list view if you are searching from the Guardian or Payment tab.

Search Guest Profile Manually

Figure 10-2 Search Guest Page

To search for a guest,

1. Enter the guest name in the search field. The application searches and matches the searched guest with the stored guest profile.
2. To reset the searched value, click the X button.
3. To select the guest, double tap on the guest record. This opens the guest profile page.