Edit Reason Code

Purpose: Use the Edit Reason Code window to review or change a reason code to reject or cancel an order in Store Connect.

Purpose: Used for the Store Connect module.

How to display this window: Click the edit icon (edit_icon.png) at the Reason Codes screen.

Note:             Only users with Reason Codes authority can display this screen. See the Role Wizard for more information.

Updating a reason code 

Update any of the fields described below and click Save, or click Cancel to return to the Reason Codes screen without updating the reason code.

Fields in this window

Field

Description

Organization

The organization where you use the reason code to reject or cancel orders in Store Connect. Display-only.

Code

The code identifying the reason to reject or cancel an order. Your entry can be up to 30 positions.

Description

The description of the reason code. Can be up to 35 positions. Required.

Type

Indicates whether the reason code is used to Reject or Cancel orders in Store Connect.

Note:  The window does not prevent you from changing the reason code type, even after an associate has used the code to reject or cancel an order.

Active

Indicates whether the reason code is available for selection by the store associate or manager when canceling or rejecting an order in Store Connect.

 

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