) is displayed instead of a shipping address.Purpose: Use this screen to review the details of a delivery or retail pickup order, regardless of whether the order is open, or assigned to your store location for processing.
View Order History: Click the View Order History button in the upper right to advance to the View Order History Screen, displaying all transactions and updates that have taken place for the items on the order.
Work with order? If any items on the order are currently open and assigned to your store location, you can click the Work with Order button in the upper right to advance to the View Order Detail Screen. Otherwise, this button isn’t available.
How to display this screen: Click View for an order listed on the View Orders Across Locations Screen.
Fields on this screen:
• Order #
• Date when the oldest order line was created (not necessarily the oldest open line)
• UNDER REVIEW (included if the order is under review)
• Origin
Totals:
Note: All totals are in the currency used on the order.
• Merchandise: Unlike the Merchandise displayed on order processing screens, this is the total extended price of all items on the order, including:
• fulfilled, canceled, or unfulfillable items
• items assigned to other locations for fulfillment
• Freight: The total shipping charges for the order.
• Tax: The total tax for the order.
• Total: The total merchandise, tax, and freight for the order.
Customer: Information on the Customer:
• Name
• Address
• Phone
Shipping Address: Information on the Ship To for a delivery order:
• Name
• Address
• Phone
• Carrier
Note:
• For a pickup order, the pickup icon () is displayed instead of a shipping address.
• The express icon (
) indicates an express shipper.
Items
• Item #
Note: This might be the item number from the originating system or the fulfilling system, rather than the item number you use.
• Item Description
• Single-unit Price
• Status: The date when the item went into the indicated status is also listed.