13406 - Diameter Application Degraded

Alarm Type:

UDRF

Description:

Unable to forward requests to the Diameter Application because it is Degraded. A Diameter Application becomes degraded when the Diameter Application becomes congested (if enabled).

Severity:

Major

Instance:

N/A

HA Score:

Normal

Auto Clear Seconds:

0

OID:

DiameterApplicationDegraded

Recovery:

1. Display and monitor the Diameter Application status by selecting Diameter > Maintenance > Applications in the SO GUI. Verify that the Admin State variable is set as expected.
   A Diameter Application operation status becomes Unavailable when either the Admin State is set to Disable with the Forced Shutdown option, or the Admin State is set to Disable with the Graceful Shutdown option and the Graceful Shutdown timer expires.
   A Diameter Application can also become Unavailable when it reaches Congestion Level 3 (if enabled). Note: This alarm will not be raised when the Diameter application is shutting down gracefully or application is in Disabled state. Only the Diameter Application operational status will be changed to Unavailable.
2. Check the Event History logs for additional DIAM events or alarms for this MP server.
3. If the problem persists, contact unresolvable-reference.htm#GUID-DD0927BD-FD0B-4CEB-86E9-98A33C12D4E0.