Note

The note object stores information about the notes available in the Message Center in the Oracle CRM On Demand application. The notes can be sent from users or can store extra information (as a note) on a parent object. This allows employees who are working on a particular record to add extra information as they see fit. For example, when talking to a contact, an employee might notice that the contact is not happy with a service provided. The employee can record this information in a note so that any other employees who talk to the contact are aware of the contact’s dissatisfaction.

The note object has no child components.

Parent Objects

Account, Campaign, Contact, Opportunity, and Service Request

Methods Called

The following table details the methods called by the Note service.

Table Methods Called by Note Service

Method	Name as Defined in Service
Delete	NoteDelete
Insert	NoteInsert
InsertOrUpdate	NoteInsertOrUpdate
QueryPage	NoteQueryPage
Update	NoteUpdate

Fields

The following table details the required and read-only fields for the note object.

Table Required and Read-Only Fields for the Note Object

Child Component	Field Name	Type
Note (parent)	Subject	Required
	NoteId	Read-only
	OwnerId	Read-only
	OwnerAlias	Read-only
	ParentNoteId	Read-only
	SourceId	Read-only
	SourceName	Read-only
	Audit Fields	Read-only

The following table details the status key for the note object.

Table Status Key for the Note Object

Child Component	Field Name
Note (parent)	Audit Fields
	NoteId

The following table provides a list of the filterable fields and a list of user key combinations for the note object.

Table Filterable Fields and User Key Fields on the Note Object’s Child Components

Child Components	Filterable Fields	User Key Field Combinations
Note (parent)	All	NoteId

For more information on the fields accessible through the Note Web service, go to the Web Services Administration page within the Oracle CRM On Demand application, and generate the WSDL file for the note object.