Note

The note object stores information about the notes available in the Message Center in the Oracle CRM On Demand application. The notes can be sent from users or can store extra information (as a note) on a parent object. This allows employees who are working on a particular record to add extra information as they see fit. For example, when talking to a contact, an employee might notice that the contact is not happy with a service provided. The employee can record this information in a note so that any other employees who talk to the contact are aware of the contact’s dissatisfaction.

Methods Called

The following table details the methods called by the Note service.

Table Methods Called by Note Service

Method Name as Defined in Service

Delete

NoteDelete

Execute

NoteExecute

Insert

NoteInsert

QueryPage

NoteQueryPage

Update

NoteUpdate

Fields

The following table details the required and read-only fields for the note object.

Table Required and Read-Only Fields for the Note Object

Field Name Type

Subject

Required

NoteId

Read-only

OwnerId

Read-only

OwnerAlias

Read-only

ParentNoteId

Read-only

SourceId

Read-only

SourceName

Read-only

Audit Fields

Read-only

The following table provides a list of the user key combinations for the note object.

Table User Key Fields on the Note Object

User Key Field Combinations

NoteId