Alarms

XML Data server and SOAP server specific alarms are available to the user via the SDS GUI and Network Operation Center (NOC) console(s) if SNMP is configured by the SDS GUI. We recommend you see the SDS Online Help for more information.

Alarms for Provisioning Group

The HA Score for all IDs in this group is Normal.

Table 3-11 Alarms for Provisioning Group

ID	Name	Addl Info	Severity	Instance	Throttle Secs	Auto Clear Secs	Assert/Clear Condition(s)
14100	Interface Disabled	PROV Interface manually disabled	Critical	N/A	5	0	Provisioning interface is manually disabled.
		PROV Interface manually enabled	Clear				Provisioning interface is manually enabled.
14101	No Remote Connections	No remote provisioning clients are connected	Major	N/A	5	0	Provisioning interface is enabled and no remote provisioning clients are connected.
		One or more remote provisioning clients are connected	Clear				Provisioning interface is enabled and one or more remote provisioning clients are connected.
14102	Connection Failed	Initialization Failed (CID Connection ID, IP Address)	Major	Connection ID: IP Address	5	300	Provisioning connection establishment failed due to an error specified in additional information.
		Initialization Successful (CID Connection ID, IP Address)	Clear				Alarm automatically cleared after 5 minutes.
14103	Both Port Identical	Provisioning ports are the same	Major	N/A	5	0	XML and SOAP Provisioning interfaces are disabled since same port is configured for both interfaces.
		One provisioning port is changed to a different value	Clear				XML and SOAP Provisioning interfaces are enabled.
14140	Import Throttled	Import operation throttled (CID Connection ID)	Major	provimport	5	5	Provisioning import throttled to prevent overrunning idb service processes.
		Import operation throttled (CID Connection ID) cleared	Clear				Alarm automatically cleared in 5 seconds after throttling subsides.
14150	Import Initialization Failed	Initialization error, see trace log for details	Major	provimport	5	0	Provisioning import initialization failed due to an error specified in additional information.
		Initialization error cleared	Clear				Provisioning import initialization completed successfully.
14151	Import Generation Failed	Failed to import file, see trace log for details	Major	provimport	5	0	Provisioning import operation failed due to an error specified in additional information.
		Generation error cleared	Clear				Provisioning import operation completed successfully.
14152	Import Transfer Failed	Failed to transfer file from remote host, see trace log for details	Major	provimport	5	0	Provisioning import operation failed due to a file transfer error specified in additional information.
		Transfer error cleared	Clear				Provisioning import operation completed successfully.
14153	Export Initialization Failed	Initialization error, see trace log for details	Major	provimport	5	0	Provisioning export initialization failed due to an error specified in additional information.
		Initialization error cleared	Clear				Provisioning export initialization completed successfully.
14154	Export Generation Failed	Scheduled export failed, see trace log for details	Major	provimport	5	0	Provisioning export operation failed due to an error specified in additional information.
		Generation error cleared	Clear				Provisioning export operation completed successfully.
14155	Export Transfer Failed	Failed to transfer file to remote host, see trace log for details	Major	provimport	5	0	Provisioning export operation failed due to a file transfer error specified in additional information.
		Transfer error cleared	Clear				Provisioning export operation completed successfully.
14188	Pdbrelay not connected	Bulk load of remote system required: Cannot find last Prov Relay Timestamp in Cmd Log or No relay remote system IP address defined in configuration options or Timeout while connecting to server	Major	pdbrelay	0	0	Pdbrelay feature is enabled, but the connection to the remote HLRR system is not established. To remedy, 1) perform Bulk Load Procedure at the HLRR, 2) configure the HLRR address in the SDS GUI, or 3) verify network connectivity with the HLRR.
		Remote HLRR is connected	Clear				Pdbrelay feature is enabled, and the connection to the remote HLRR system is established.
14189	PdbRelay Time Lag	ProvRelay time lag above critical threshold	Critical	pdbrelay	300	0	Pdbrelay feature is enabled and the time between timestamps of the last record processed and the latest entry in the Command Log exceeds 28.5 minutes.
		ProvRelay time lag above major threshold	Major				Pdbrelay feature is enabled and the time between timestamps of the last record processed and the latest entry in the Command Log exceeds 15 minutes.
		ProvRelay time lagg above minor threshold	Minor				Pdbrelay feature is enabled and the time between timestamps of the last record processed and the latest entry in the Command Log exceeds 4.5 minutes.
		ProvRelay time lag within acceptable time	Clear				Pdbrelay feature is not enabled or the time between timestamps of the last record processed and the latest entry in the Command Log is less than 3 minutes.
14198	ProvDb​Exception	ProvDb​Exception rate above critical threshold	Critical	ProvDb​Exception, SDS	3600	3600	Rate of ProvDb​​Exception errors has exceeded 1000 per second.
		ProvDb​Exception rate above critical threshold	Major				Rate of ProvDb​Exception errors has exceeded 100 per second.
		ProvDb​Exception rate above critical threshold	Minor				At least one ProvDb​Exception has occurred.
		ProvDb​Exception automatically cleared after one hour	Clear				Alarm automatically cleared after one hour.

Alarms for ERA Group

The HA Score for all IDs in this group is Normal.

Table 3-12 Alarms for EPA Group

ID	Name	Addl Info	Severity	Instance	Throttle Secs	Auto Clear Secs	Assert/Clear Condition(s)
14301	ERA_Responder Failed	Event responder failed	Major	N/A	300	0	Internal error occurred – contact My Oracle Support.
		Event responder error cleared	Clear				Internal error cleared.