Use the monitoring feature in Primavera Gateway to track synchronization jobs or troubleshoot failed jobs that returned errors when transferring each object.
To monitor the work done on each object:
- In the sidebar, select Monitoring.
- (Optional) To find a specific synchronization job, use the Filter list to display specific jobs or select a column heading to sort information in the column alphabetically.
- Select Refresh to update the results.
- In the Job column, select a job number.
- On the Job # page, select the Data Details tab.
- (Optional) Select File Output to download the file data to any file format supported in Gateway (csv, xls, xlsx, and XML).
Note: The button displays only when when File is the destination application and the File Data Source Type is set to File Upload in the File Provider deployment.
- In the Summary section, select an action count for a business object in any of the following columns:
- Create: The estimated number of create actions that will be performed by the job in the transfer of each object in the destination application.
- Update: The estimated number of update actions that will be performed by the job in the transfer of each object in the destination application.
- Delete: The estimated number of delete actions that will be performed by the job in the transfer of each object in the destination application.
- Error: The estimated number of errors that will be generated by the job in the transfer of each object in the destination application.
- Total: The estimated total number of actions that will be performed by the job in the transfer of each object in the destination application.
- In the Business Object Details section of the selected business object:
- Review the actual data that was transferred in each Create, Update, and Delete actions performed on the business object.
- Review the actual Response for each action in the destination application.
- Review the Errors generated for each data that failed to be transferred by the synchronization.
Notes:
- If you have no access to data, you cannot view the details of the data passed in each object. You can only view the errors and warning messages associated with each step.
- When you download the log files, the synchronization setup details are also included in the download.
- The object level reporting details can be downloaded only after a synchronization job reaches the Update Destination step in a flow.