Use the monitoring feature in Primavera Gateway to track synchronization jobs or troubleshoot failed jobs.
To monitor the data transfer at each flow step:
- In the sidebar, select Monitoring.
- (Optional) To find a specific synchronization job, use the Filter list to display specific jobs or select a column heading to sort information in the column alphabetically.
- Perform any of the following actions:
- Select Refresh to update the results.
- From theActions menu, select any of the following options:
- Select Cancel to cancel jobs with a color-coded status of In Progress (blue), Delegated (blue), Review, Pending, or Queued.
When a parent job is canceled (green):
The step of the current job in process will complete (green), but the status of all subsequent steps will be set to Never Run, and the job will be set as Canceled (green).
The status of all child jobs completed prior to the cancelation remains unchanged.
The status of all child jobs currently In Progress or Review is set to Canceled (green).
The status of all child jobs that did not start is set to Canceled.
For more details on how a job's overall status is determined based on the child job statuses and on the individual step statuses, see Job Status Indicators.
- Select Cancel to cancel jobs with a color-coded status of In Progress (blue), Delegated (blue), Review, Pending, or Queued.
- Select Delete to delete the selected job.
- Select Re-run Job to repeat the job run using the same parameters that were entered in the Synchronization page. If any fields have been added or removed from the job, then those changes will be included during the job re-run.
- Select Delete XRef for Job if you want to delete the current cross-references (tracking information) related to the job. Use this option if you want to recreate cross-references by sending the data again. The data will be considered new when sending to the destination. Only jobs with a status of Completed, Failed, Completed with Warning, Completed with Error, or Canceled can be deleted. This option is available to Gateway administrators only.
- Select Delete XRef by Deployment if you want to only delete all cross-references (tracking information) associated with the data that has been sent in Gateway between specific deployments of the source and destination applications. You will need to create new jobs to create new cross-references to transfer data again between the deployments. This option is available to Gateway administrators only.
- Select Parent Job Summary to check the current status of a parent job being run. The summary displays the total number of child jobs being executed by the parent job, and the current count of child jobs for each status type.
Note: You are only deleting the deployment tracking information of the data transferred so far in Gateway. The sent data will continue to be available in the destination application.
- In the Job column, select a job number.
- In the Job Details tab, perform any of the following actions:
- Expand each flow step to review the work done by the synchronization.
- If a parent job has child jobs, select each job to review the flow steps for more information.
- In the Status column, select Review link to access further information about the flow step on the Summary page.
- Select Download to save the job details contained in each flow step as a zip file.
If the job has a status of Failed, Completed with Errors, or Completed with Warnings, expand the failed step and view the log file containing the warning message or error message. The log files are generated in the format Warning_job#.log and Error_job#.log.
Note: If you are a user or administrator with no data access privileges, you cannot review the actual data being transferred in each step of a job nor download the job details. An error message, Insufficient Permissions, is displayed.
- Select Details to troubleshoot and locate errors when a job fails.
View all the setup details used when a synchronization was run. This includes details on the synchronization, business flows, field-mapping templates, deployments, settings, and the run-time parameters used by the synchronization. Provide this file when you have to report an issue to Oracle Support.
- Expand each flow step to review the work done by the synchronization.
Tips:
- You can configure the number of jobs displayed using the Maximum number of job logs to display setting in the Settings dialog box.
- If configured when defining a business flow, you can be notified by email when a synchronization job completes.