Contents

Title and Copyright Information

Preface

Prerequisites, Supported Systems, and Compatibility

1 System Configuration

• Setting up MICROS Server Connection
• Department Setup
• System Account Setup
• Gift Card Setup
• Gift Card Report Setup

2 Gift Card Handling

• Gift Card Import
• Importing Gift Card Data using OHC DGS ResOnline
• Gift Card Printing
• Printing from Board Card Wizard
• Gift Card Creation
• Gift Card Activation
• Gift Card De-Activation and Re-Activation
• Gift Card Cancellation
• Gift Card Expiration
• Gift Card Top Up
• Gift Card Refund
• Gift Card Posting

3 Gift Card Handling in MICROS/Simphony POS

• Purchasing New Gift Card
• Activating Gift Card
• Gift Card Posting in MICROS Workstation
• Prepaid Gift Card Posting
• Multiple Gift Card Posting
• Voiding a Gift Card Posting
• Gift Card Top Up in MICROS Workstation

4 Appendices

• Appendix A. User Security Group
• Appendix B. SPMS Parameters
• Appendix C. Sample Gift Card Import File Layout
• Appendix D. Sample Gift Card DGS RESONLINE File Layout
• Appendix E. Gift Card Refund Scenarios
• Appendix F. Gift Card Posting in Management Module
• Appendix G. Gift Card Posting in Casino Module
• Appendix H. Gift Card Posting in Shore Excursion Module
• Appendix I. Gift Card Posting in Universal Interface
• Appendix J. Setup Gift Card Top up Function in MICROS