4 Receipt Printing

Norwegian Tax handling enforces all the receipts (Delivery Receipt, Sales Receipt, and Return Receipt) except Pro Forma Receipt to be printed and electronically signed. The receipt layout uses a standard SPMS Invoice Report with additional requirements for each receipt type.

See section Receipt Layout Modification for lists of mandatory elements that need to be presented on all four types of receipts.

Delivery Receipt

Delivery Receipt in terms of this regulation is a print-out from the cash register system for transactions that are not yet closed but charged to the on-board account, in other words, when a Guest acquires a credit or charges a posting to the cabin.

The business logic behind the POST functionality forces a Delivery receipt to be printed on each cabin charge posting. When performing a cabin charge posting, only the POST & PRINT button is available.

The following table lists the areas applicable to perform posting and printing of Delivery receipt.

Table 4-1 List of Area to Perform Posting and Print Delivery Receipt

Module Function

Management, Crew

Guest/ System Account/ Group/ Gift Card handling, Add Posting Crew handling Add Posting Quick Posting

Business Center

Internet Posting

Advanced Quick Check In

Ferry operation: Package posting when creating new reservation Change Schedule Change Cabin

Casino

Post

Currency Exchange

Post to Account

Kiosk

Book an Excursion, Book an Event and Internet Posting

Medical

Add Posting

Shore Excursion

Booking Move BookingPost Unposted Booking Package Postings

Universal Interface

Booking Msg Posting Msg BookExcPack

Web Service

FCUI Posting

Ticket

Event BookingMove Booking

SPA

Post

Sales Receipt

The Sales Receipt in this regulation is a print-out from the cash register system for completed transactions, in other words when a Guest perform payment by cash, credit or other payment methods.

All business logic behind the PAY functionality forces a Sales receipt to be printed when invoice payment is made. Only the PAY & PRINT button is available when performing payment / invoice balance.

The following table lists the areas applicable to perform invoice payment and print a Sales receipt.

Table 4-2 List of Function to Perform Invoice Payment and Print Sales Receipt

Module Function

Management, Crew

Guest/ System Account/ Group/ Gift Card handling, Pay InvoiceCrew handling, Pay InvoiceGuest/ System Account/ Group/ Resident Quick Billing Pay by Credit Card / Pay Direct Sales

Advanced Quick Check In

Ferry operation – create new reservation: Pay by Credit Card Change Schedule - Pay by Credit Card Change Cabin - Pay by Credit Card

Universal Interface

PaymentMsg

Web Service

FCUI Payment

Shore Excursion

Booking - Pay by Credit Card Quick Booking - Pay by Credit Card

Return Receipts

The Return receipt is a print-out from the cash register system that states the previously printed Sales receipt contains incorrect information or information about repayment for repriced or returned goods or services. In another word, it is a void payment.

Return receipts have to be separately marked. They are not required to be printed, but still can be printed.

The following table lists the areas applicable to perform void payments and print the Return receipt.

Table 4-3 List of Functions to Perform Void Payment and Print Return Receipt

Module Function

Management, Crew

Guest/ System Account/ Group/ Gift Card handling, 'VOID' button Crew Handling, 'Void' button

Currency Exchange

Exchange Overview, ‘Void’ button

Casino

Cashier, ‘Void Posting’ button

Medical

Search Posting, ‘Void Transaction’ button

Excursion

Handling Lists, ‘Void Tour Booking’ button

Tickets

Account Handling, ‘Void Booking’ button

SPA

‘Void Posting’ button

Proforma Receipts

A Pro forma in this regulation is a print-out from the cash register system that shows provisionally registered sales. In other words, it is an Information Invoice.

From the SPMS module perspective, all information invoices are generated using the following menu options are:

Table 4-4 Invoices Menu Option

Module Function

Management, Crew

Guest/ System Account/ Group/ Gift Card handling, 'PRINT INVOICE' button Crew Handling, 'PRINT INVOICE' button Guest/ System Account/ Group/ Resident Quick Billing, 'PRINT' button Crew Quick Billing, 'PRINT' button