Creation Step
The create BP record form opens as a pop-up window. When you create a record, the list of values the form contains tabs (main form and line item tabs), and toolbar options. The main form is displayed as the first tab and each line item tab appears as subsequent tabs. The left pane displays the record details and line item details. The right pane displays additional tabs associated with the main form or line items. You can resize the left and right panes using the Resize icon.
Main form:
The main portion of the business process form contains information about the BP record, such as the name of the record, description, who created the record and when, and other general information. Additional informational blocks defined by your administrator are also displayed. You can collapse and expand these blocks.
Toolbar Option | Description |
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Save | To save a draft of the form. You can view your drafts under Home > Drafts. |
Send | To route a workflow business process to the specified recipients. This option is displayed only for workflow BPs. |
Submit | Use Submit when you have finished editing a record. Displayed on all Non Workflow BPs when in Edit Mode. |
Menu | The options you see under this menu are based on the BP design.
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The right pane displays the following tabs associated with the main form: Attachments, Comments, linked Records, and Linked Mail. For Portal BPs, Attachments and Comments tabs are displayed.
If the Attachments tab of the business process form contains any attachments, an Attachment indicator is displayed. If the tab contains no attachments, the right pane is refreshed and the indicator is no longer displayed.
If the Comments tab of the business process form contains any comments, a comment indicator () is displayed. If the tab contains no comments, the right pane is refreshed and the indicator is no longer displayed.
Line Item form:
Line item tabs are displayed after the main form tab. All line items are displayed on the left pane, and the right pane displays the details form associated with the selected line item. The right pane contains the Details form, Attachments, and Linked Records. The Attachments tab is displayed only if the line item form supports the addition of attachments. Query based tabs will not be seen in the Creation step. The gear menu ( ) displays next to each line item on the left pane and contains all available actions you can perform on the line item. The following options are displayed on the gear menu ( ): Copy, Copy With Attachments (option seen only if attachments exist), Add to Group, and Remove. The Copy, Add to Group, and Remove options are displayed only if it is specified in the form design.
Toolbar Options | Description |
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Add | To add new line items. The Add button will be seen only if the form design allows for line item additions. |
Actions | The following actions will be seen:
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Refresh | Refreshes the line items. All unsaved manual edits will be lost. |
Print Print | Prints the list view. You can choose from: Print, Export To CSV, Export To Excel. Notes:
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Search | Enables users to search for specific line items across all pages. |
Find on Page | Enables users to find items on the displayed page. When you click this option, the system inserts a row that lets you enter filter parameters. |
Collapse All Groups Expand All Groups | To expand or collapse line items groups. These icons are displayed only when line item groups are present. |
See Also
Business Process Dates and Calendars
Working with Quick Calendar Entry
Auto-Populating Fields in a BP Record
Reverse Auto-Populating (RAP) Fields in a BP Record
Viewing Messages or Cc'd Tasks
Accessing a BP Record from an External System
Business Processes in Company Logs and Logs Nodes
Creating a Business Process (BP) Record
Using Microsoft Excel Template to Create BP Records and BP Line Items in Bulk
Filling Out a Business Process Form
Saving a Draft of a Workflow Business Process
Accessing Custom Business Process Help PDF File
Adding and Managing Line Items
Restricting Line Items by Using Copy with Conditions Option
Adding and Managing Line Items Using the Grid View Feature
Working with File Attachments and Markups
About Linking Business Process Records to other Business Process Records
Attaching External Emails from the Project or Shell Mailbox to a Record
Sending Attachments for E-Signature
Adding or Viewing a Map (Geocoding)
Adding or Updating a Hyperlink
About Email Notifications for Business Processes
Managing Business Process Records
Printing and Distributing BP Forms
Auto-Populating BP Data Picker on BP Auto-Creation
Auto-Populating Record Due Date on BP Workflow Auto-Creation
Updates on Document Attributes for Business Processes
Last Published Sunday, July 20, 2025