Table of Contents

• Title and Copyright Information
• What's New in this Guide
• 1 Introduction
  • 1.1 References
  • 1.2 Acronyms
  • 1.3 Terminology
  • 1.4 Optional Features
• 2 Recovery Scenarios
  • 2.1 Complete Server Outage (All Servers)
  • 2.2 Partial Server Outage with One NOAM Server Intact and both SOAMs Failed
  • 2.3 Partial Server Outage with both NOAM Servers Failed and One SOAM Server Intact
  • 2.4 Partial Server Outage with NOAM and one SOAM Server Intact
  • 2.5 Partial Server Outage with both NOAM Servers Failed with DR-NOAM Available
  • 2.6 Partial Service Outage with Corrupt Database
• 3 Procedure Overview
  • 3.1 Required Materials
  • 3.2 Disaster Recovery Strategy
• 4 Disaster Recovery Procedure
  • 4.1 Recovering and Restoring System Configuration
    • 4.1.1 Recovery Scenario 1 (Complete Server Outage)
    • 4.1.2 Recovery Scenario 2 Partial Server Outage with One NOAM Server Intact and Both SOAMs Failed
    • 4.1.3 Recovery Scenario 3 (Partial Server Outage with all NOAM servers failed and one SOAM server intact)
    • 4.1.4 Recovery Scenario 4 (Partial Server Outage with one NOAM server and one SOAM server intact)
    • 4.1.5 Recovery Scenario 5 (Partial server outage with both NOAM servers failed with DR-NOAM Available)
    • 4.1.6 Recovery Scenario 6 (Database Recovery)
• 5 Resolving User Credential Issues after Database Restore
  • 5.1 Restoring a Deleted User
  • 5.2 Keeping a Restored user
  • 5.3 Removing a Restored User
  • 5.4 Restoring a Modified User
  • 5.5 Restoring an Archive that does not contain a Current User
• 6 IDIH Disaster Recovery
• A.1 DSR Database Backup
• A.2 Inhibit A and B Level Replication on C-Level Servers
• A.3 Un-Inhibit A and B Level Replication on C-Level Servers
• A.4 Inhibit A and B Level Replication on C-Level Servers (When Active, Standby and Spare SOAMs are lost)
• A.5 Un-Inhibit A and B Level Replication on C-Level Servers (When Active, Standby and Spare SOAMs are lost)
• A.6 Workarounds for Issues not fixed in this Release