A.9 Error Code 503

Associated Error Category

No Usable Keys In Binding Dependent Message

Description

No binding key in Binding Key Priority GUI can be matched or no key is included in the binding dependent message.

Associated P-DRA Alarm/Event

Event 22706 - Binding Key Not Found In Diameter Message (refer to the DSR Alarms and KPIs Reference for details about this event)

Associated Measurement

TxPdraAnswersGeneratedForDiameterErr

Associated Diameter Interface / Message Type

• Rx AAR
• Gx-Prime CCR-I

GUI Configurable

Yes

Recovery

1. Check AAR Processing in the Error Resolution appendix of the Policy and Charging Application User Guide to investigate and understand the circumstances where the error occurs.
2. Go to PCA SOAM GUI at Main Menu, and then Policy and Charging, and then Configuration, and then Policy DRA, and then Binding Key Priority to verify if the binding key priorities are expected (for instance IMSI and IPv56 Address are expected, but MSISDN and IPv4 are displayed instead).
3. If the binding key priorities are not expected, reset the binding key priority in this screen properly.
4. If the binding key priority are expected, check the validity of the received Request message as follows:
   • AVP carrying the expected key is present in the message
   • AVP carrying the expected key is correctly formed
   • AVP carrying the expected key is using a supported format (e.g. Subscription-ID AVP only Subscription-ID-Type of END_USER_E164 for MSISDN key and END_USER_IMSI for IMSI key).
5. Check the PCRA SOAM GUI at Main Menu, and then Alarms & Events, and then View History to search for all relevant alarms/events. The alarm Display Filter may be set as Timestamp to verify all alarms generated at the same time when the error occurred.
6. Get the measurement report from Main Menu, and then Measurements, and then Report for, but not limited to, "SBR Binding Exception," "SBR Session Exception," and "Policy DRA Diameter Exception" Measurement Groups.