Accessing Mailbox (Shells)

The shell Mailbox feature is shell-specific, and the full functionality is accessed at the shell level.

Note: A cross-shell listing of your Inbox can also be accessed in the Mailbox node on the Home workspace. For more information, see Home Workspace.

To access Mailbox from a shell:

Open a shell and switch to User mode.
In the left Navigator, click Mailbox. The Mailbox node expands and displays the following sub-nodes:
- Drafts: Displays Mailbox messages that you have drafted but not yet sent.
- Inbox: Displays messages sent to you.
- Notificationse: Displays your notifications.
- Sent Items: Displays messages that you have sent.
- Project Mailbox: Stores copies of all Mailbox messages sent between shell team members. Access to this folder must be granted through permission settings.
- Deleted Items: Displays items that you have deleted from one of the other folders.

To forward an email:

Open the email and click the Forward button. A forward email window opens.
Click the To (and optionally, the Cc) button. The User/Group Picker opens.
Select the user(s) to whom you want to forward the message and click Add. The names appear in the Selected Users area at the bottom of the window.
(Optional) To forward the email to external users, enter their addresses in the External Cc field, separated by semi-colons (;).
Click OK. The system forwards the email to the persons you specified.

To delete an email:

On the Mailbox log, select the email and click the Delete button. To delete multiple emails, hold down the Ctrl key on your keyboard and select the emails.

To print an email:

On the Mailbox log, select the email and click the Print button. To print multiple emails, hold down the Ctrl key on your keyboard and select the emails.

To find a specific email:

On the Mailbox log, click the Find button. The system opens a Find window at the top of the log.
Enter the search criteria.
- To search for an email from a specific person, enter the person's email address in the From field.
- To search for an email with a specific subject line, enter the subject line in the Subjectcontaining field.
You can enter partial addresses or words in any of these fields. The system will display all the emails that match the partial information you entered.

To search for an email with some specific content in the message, enter that content in the Messagecontaining field.
Click Search (or press Enter).

The application will display the emails that match the criteria you entered. It will also identify the criteria by which you have searched the list in the "Current View: filtered by" line above the list.

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