Assigning Customers to a Collection Group

You may want to group customers so that you can define collection and assessment rules for a group of customers instead of all customers associated with a SetID or a single collection customer. PeopleSoft Receivables provides a group type called Coll (collection) so that you can create customer groups that are used exclusively for collection and exception processing.

To assign customers to groups:

  • Create each customer group by using the Collection group type on the Customer Group Table page.

  • Assign the customer to a group by using the Collection group type on the General Information - Customer Group Info page.