Setting Up Workflow Notification for Action Owners
Page Name |
Definition Name |
Usage |
---|---|---|
User Profile - Workflow Page |
USER_WORKFLOW |
Enter workflow processing information for the user. See the product documentation for PeopleTools: Security Administration. |
User Profile - Email Addresses Page |
USER_EMAIL |
Enter the email address of the action owner to which you will send the notification. See the product documentation for PeopleTools: Security Administration. |
Miscellaneous General Info Page |
CUST_GENERAL_MISC |
Assign a workflow user to a customer. See the Miscellaneous General Info Page for more information. |
URL Maintenance Page |
URL_TABLE |
Modify the URL for the AR_NOTIFYURL URL identifier for workflow notification for actions. See theURL Maintenance Page for more information. |
The system sends an e-mail to action owners to notify them of new actions and places the action on their worklist if you set up users for workflow notification. The e-mail includes a universal record locator (URL) to the Action page, where the action owner works the action.
To set up users for workflow notification:
Set up a user profile for each user who will receive notification.
Set up workflow processing information on the User Profiles - Workflow page.
Enter users' e-mail address information on the User Profiles - Email Addresses page, if you want them to receive an e-mail notification.
Assign a workflow user to each customer on the Miscellaneous General Info page.
Change the AR_NOTIFYURL URL identifier on the URL Maintenance page.
The system places this URL in e-mail notifications to access the Action page. The URL is the portal URL and varies depending on your system setup. This is an example: http://adas0182.peoplesoft.com/psp/ep910ts1nt/EMPLOYEE/ERP/.
See also the product documentation for PeopleTools: Security Administration and PeopleTools: System and Server Administration.