Prerequisites for Maintaining Customer Account Balances
Before you can maintain items, you must:
Create automatic entry types for maintenance groups, using the Automatic Entry Type component.
Create control distribution codes for the maintenance worksheet and the Automatic Maintenance process.
Assign a default control distribution code to each business unit.
Define write-off tolerances for:
Each business unit on the Receivables Options - General 1 page.
(Optional) Individual customers on the Write-Off Info page.
The system default for customers is no limit.
Individual entry reasons for automatic entry type for the MT-02, MT-03, MT-06, and MT-07 system functions on the Automatic Entry Type - Selection page.
The system default is zero, which means that nothing can be written off. If you want to enable write-offs, you must enter the tolerance values.
Users who will use the maintenance worksheet on the Define User Preferences - Receivables Data Entry 2 page.
The system default is zero. If you want to enable a user to write off items, you must enter values.
(Optional) Setup approval workflow for write-off amounts.
Define reference qualifier codes for the maintenance worksheet.
(Optional) Define automatic maintenance methods.
(Optional) Assign an automatic maintenance method to each business unit.
(Optional) Define worksheet reasons.