Understanding Customer and Contact Information

Oracle's PeopleSoft Staffing Front Office enables you to retrieve and update customer and contact information. You set up customers and contacts using the customer and contact pages described in the PeopleSoft Order to Cash Common Information product documentation. You enter basic identifying information, such as the customer's name and address, as well as information about credit profiles and billing profiles.

Pages specific to PeopleSoft Staffing Front Office enable you to enter other important information, such as:

• Target qualifications that are most commonly sought after by your customers and contacts.

• Target job titles for which your customers and contacts typically need staffing help.

• Peak recruiting seasons and other sales data.

Use the data that you enter on these pages to match applicants and employees with customers and contacts.