Tracking Supplier Conversations
This section discusses how to track supplier conversations.
|
Page Name |
Definition Name |
Usage |
|---|---|---|
|
VNDR_CNVRSTN |
Track ongoing discussions and conversations with supplier contacts. You can log details about invoice and payment issues that you're trying to resolve as well as other supplier inquiries. |
Use the Supplier Conversation page (VNDR_CNVRSTN) to track ongoing discussions and conversations with supplier contacts.
You can log details about invoice and payment issues that you're trying to resolve as well as other supplier inquiries.
Navigation:
Note: When the system detects an update to the supplier short name or supplier name 1 values, it automatically updates them on the Conversations search page. The system also displays a message that the supplier name has been updated when you access the page.
Conversation
Field or Control |
Description |
|---|---|
Date |
Displays today's date by default. |
Contact |
Select a contact. The list of valid contacts is generated from the contacts that you entered for the supplier on the Supplier Information - Contacts page. |
Conversation Sequence Number |
Displays the system-generated number for this conversation. |
Topic |
Displays the subject of your conversation. |
Descr (description) |
Enter comments about your discussion. These comments might include issues raised, and any resolutions or planned courses of action. |
Keywords
Use the Keywords group box to select key words from your conversation that clearly identify the relevant topic to help you search for or report on categories of conversations.
Review
Use the Review group box to enter the review date and the number of review days until the next review is scheduled. These fields are for your information only. You might create a report or inquiry page to assist you in identifying reviews scheduled for a particular day or week.