Using Operation Metrics in Receivables

Users must be granted the appropriate permissions to access tiles and pages by assigning a permission list ID.

Credit to Cash Operations Home Page

The Credit to Cash Operations Home page displays the tiles to analyze the operational efficiency using metrics.

Navigation:

Fluid Home > Employee Self Service > Credit to Cash Operations

This example illustrates the fields and controls on the Credit to Cash Home Page as seen on a desktop.

This example illustrates the fields and controls on the Credit to Cash Home page as seen on a smart phone.

Note: As of date on the tiles indicates the date when the materialized view was last updated.

For the information on receivable materialized view, see Understanding Operation Metrics.

Use the Receivables WorkCenter tile to access the Receivables WorkCenter page in the PeopleSoft Fluid User Interface.

For more information, see Using the PeopleSoft Fluid Receivables WorkCenter.

Use the Receivables tile to access a collection of Receivables components.

For more information, see Using the PeopleSoft Fluid User Interface to Navigate My Receivables.

Use the Operational Analysis tile to access the tiles used for analyzing receivables.

Navigation:

Click the Operational Analysis tile on the Credit to Cash Operations Home page.

This example illustrates the Operational Analysis tile.

The Operational Analysis tile includes the following tiles for Receivables:

• Dispute Resolution Cycle Time

• Past Due Items Assignments

• Doubtful Items

• On-Account Payments

• Customer Aging

• DSO Trend

Use the Dispute Resolution Cycle Time tile to view the average number of days from customer-initiated dispute to resolution and the total dispute amount for disputed items resolved during the date range specified in the tile preferences, Resolution Date field.

Navigation:

Operational Analysis tile > Dispute Resolution Cycle Time tile

This example illustrates the Dispute Resolution Cycle Time tile.

Select the Dispute Resolution Cycle Time tile to view the pivot grid. On the X-axis, the tile shows the Process Days and on the Y-Axis, it shows either the Dispute Amount or Item Count.

This example illustrates the fields and controls on the Dispute Resolution Cycle Time Pivot Grid.

Select the following facets to filter data displayed in the pivot grid:

• Process Days

• Business Unit

• Responsible Party

Add, delete, or move the following pivot grid columns as desired:

• Business Unit

• Responsible Party

• Process Days

• Average Days

• Item Count

• Display Amount

• Display Currency

• Transaction Currency

Use the Past Due Items Assignments tile to view the number of past due invoices and the users currently assigned to collect the invoices. This helps to distribute the workload appropriately to the users.

Navigation:

Operational Analysis tile > Past Due Items Assignments tile

This example illustrates the fields and controls on the Past Due Items Assignments tile.

Select the Past Due Items Assignments tile to view the pivot grid. On the Y-axis, the tile shows the Responsible Party and on the X-axis, the tile shows the Item Count.

Select the following facets to filter data displayed in the pivot grid:

• Business Unit

• Responsible Part

• Currency

Add, delete, or move the following pivot grid columns as desired:

• Business Unit

• Responsible Part

• Currency

• Item Count

• Item Balance

Use the Doubtful Items tile to view the total amount and number of payments that you transferred to a doubtful receivables account.

Navigation:

Operational Analysis tile > Doubtful Items tile

This example illustrates the fields and controls on the Doubtful Items Tile.

Select the Doubtful Items tile to view the pivot grid. On the Y-axis, the tile either shows the Display Balance or Item Count. On the A-axis, the tile shows the Responsible Party.

Select the following facets to filter data displayed in the pivot grid:

• Business Unit

• Responsible Party

• Currency

Add, delete, or move the following pivot grid columns as desired:

• Business Unit

• Responsible Party

• Currency

• Item Count

• Item Balance

• Display Balance

• Display Currency

Use the On-Account Payments tile to view the amount of open on-account (WS-05) and prepaid (WS-04) payments and the users currently assigned to collect the payments. This helps to appropriately distribute the workload.

Navigation:

Operational Analysis tile > On-Account Payments tile

This example illustrates the fields and controls on the On-Account Payments Tile.

Select the On-Account tile to view the pivot grid. On the Y-axis, the tile shows either the Responsible Party or Entry Type. On the X-axis, the tile shows the Item Count or Display Balance.

Select the following facets to filter data displayed in the pivot grid:

• Business Unit

• Responsible Party

• Currency

• Entry Type

Add, delete, or move the following pivot grid columns as desired:

• Business Unit

• Responsible Party

• Currency

• Entry Type

• Item Count

• Item Balance

• Display Balance

• Display Currency

Use the Customer Aging tile to view a customer’s receivables balance based on the aging categories.

Navigation:

Operational Analysis tile > Customer Aging tile

This example illustrates the fields and controls on the Customer Aging Tile.

Select the Customer Aging tile to view the pie chart. It displays the aging balance by aging category according to the user-defined aging buckets.

Select the following facets to filter data displayed in the pivot grid:

• Category

• Business Unit

• Currency

Add, delete, or move the following pivot grid columns as desired:

• Business Unit

• Aging ID

• Aging Category

• Item Count

• Item Balance

• Display Currency

Use the DSO Trend tile to view the actual DSO30 over the prior 4 months (which excludes the current month).

This example illustrates the fields and controls on the DSO Trend Tile.

Select the DSO Trend tile to view the pivot grid. On the Y-axis, the tile shows the Accounting Period, or Days or Amount. On the X-axis, the tile shows Period Name.

To filter data displayed in the pivot grid, select an available period name.

Add, delete, or move the following pivot grid columns as desired:

• Business Unit

• Customer

• Fiscal Year

• Accounting Period

• Days

• Amount

• Currency

Use the Unapplied Payments tile to view the total amount and number of unapplied payments. This can also include the payments in the processing status.

Navigation:

Operational Analysis tile > Unapplied Payments tile

This example illustrates the fields and controls on the Unapplied Payments Tile.

Select the Unapplied Payments tile to view the pivot grid.

On the Y-axis, the tile shows either the Display Balance Payment Count. On the X-axis the tile shows the Payment Status.

Select the following facets to filter data displayed in the pivot grid:

• Payment Status

• Deposit Unit

• Payment Method

• Currency

Add, delete, or move the following pivot grid columns as desired:

• Payment Status

• Deposit Unit

• Payment Method

• Payment Count

• Payment Amount

• Currency

• Display Balance

• Display Currency

Use the My Preferences Page (PTGP_USER_PERS_FL) to set up the tile display content.

Navigation:

Fluid Home > Employee Self Service > My Preferences

Select Receivables on the right pane.

This example illustrates the fields and controls on the Receivables Preferences page. You can find definitions for the fields and controls later on this page.