Viewing Tax Calculation Errors in PeopleSoft Billing
The method that you use to calculate taxes determines how you locate information in PeopleSoft Billing about resulting tax calculation errors.
This section discusses how to:
View errors when calculating taxes online.
View errors when calculating taxes through the invoicing process.
If you calculate taxes online when you click the Calculate Taxes button on the Bill Summary Info page, and errors occur, the system displays a message containing the line with tax calculation errors and a supplier error code.
There are three levels of errors you might receive:
Business interlink connectivity errors indicate missing DLLs or shared libraries, or permission errors.
An error message appears.
Supplier database connectivity errors indicate trouble connecting to the supplier database.
An error message appears with a supplier return code.
Tax calculation errors.
An error message appears with supplier return codes. The system writes the error message to the bill line tax record and displays the message on the Standard Billing - Line - Tax Info page.
If you calculate taxes from invoice pro forma or finalization, the message log reports how many bills that it finds with errors. On the Invoice and Line Errors page, you can view a list of bill lines and the error codes and descriptions associated with them.
Note: Refer to third-party documentation for a complete description of supplier-returned errors.