Viewing Product Information

View product information from the Review Product Information menu or from the Related Links button on the Product tab of the Order Entry Form page. After entering a product ID, if only one active page is accessible from the Related Links button, the page opens automatically.

You can view messages and notes associated with the product by using the Message Board. The Message Board displays the information in the left-hand frame of the sales order underneath the portal navigation.

This topic lists the pages used to view product information.

Page Name

Definition Name

Usage

Attachments

PROD_ATT

View the multimedia files attached to a product.

Messages

PROD_MSG

View messages associated with a product.

Notes

PROD_NOTE

View notes associated with a product.

Product Annotations

PROD_ANNOTE

View notes, messages, or attachments associated with the product. This link is available only when annotations are present for the product.

Product Definition - Definition Page

PROD_DEFN

View product details, competitor information, and product options.

Product Kit Summary Page

PRODKIT_SUMMARY

View the components of a product kit.

Assigning Components to Product Kits

Product Alternates

PROD_ALT

View which products, if any, can serve as substitutes for a product when it is unavailable.