Inquiring About Invoices and Resolving Disputes

PeopleSoft eSettlements provides several inquiry pages that enable you to examine the details associated with invoices.

This section lists the pages used to inquire about invoices and resolve disputes.

Page Name	Definition Name	Usage
Review Invoices - Invoice Details Page	EM_SSINVC_DETAILS	View comprehensive information for an invoice, including invoice line detail information.
Review Purchase Orders - Purchase Order Detail Page	EM_PO_INQ	Review the associated purchase order information for an invoice line item.
Review Receipts - Receipt Detail Page	EM_RECV_INQ	Review the associated receipt detail information for a purchase order receiver line item.
Review Invoices - Dunning Mail Page	EM_CC_MAIL_VW	Review dunning email details. This page is available for the Business Service Provider model only.
Review Invoices - Review Invoice Disputes Page	EM_VOUCHER_DISPUTE	Review and add comments to invoice disputes.
Review Payment Installments - Inquiry Page	EM_SEL_PYMNT_INSTL	Review payment installment details.
Instant Messenger Page	EM_IM_SEC	Initiate discussion and discuss invoices with buyers.

Pages Used to Inquire About Invoices and Resolve Disputes