Viewing Messages, Notes, and Attachments
You can also view notes, messages, or attachments using the annotations pages for customers and products. These pages are accessible from the View Related Links button next to each customer or product field.
Individual notes, messages, and attachments are also available from the Review Customer Information and Review Product Information menus.
Notes and attachments can be set up for the sales order or quote at the header, line, or schedule level. You can view them from the header, line, and schedule list box.
Before using attachments, you will need to set up an FTP server.
Page Name |
Definition Name |
Usage |
---|---|---|
CUST_NOTES |
View notes associated with a customer. |
|
CUST_MESSAGES |
View messages associated with a customer. |
|
CUST_ATT |
View the multimedia files attached to a customer. |
|
Bill To Customer Annotations Page |
BCUST_ANN |
View customer annotations (notes, messages, or attachments). The link is available only if there are annotations present for the customer. |
Sold To Customer Annotations Page |
SDCUST_ANN |
View customer annotations (notes, messages, or attachments). The link is available only if annotations are present for the customer. |
Ship To Customer Annotations Page |
SHCUST_ANN |
View customer annotations (notes, messages, or attachments). The link is available only if annotations are present for the customer. |
Attachments |
PROD_ATT |
View the multimedia files attached to a product. |
Messages |
PROD_MSG |
View messages associated with a product. |
Notes Page |
PROD_NOTE |
View notes associated with a product. |
Product Annotations |
PROD_ANNOTE |
View notes, messages, or attachments associated with the product. This link is available only when annotations are present for the product. |
ORDENT_HDR_NOTE |
View or associate notes and attachments with a sales order header and have them print on designated documents. |
|
Line Notes/Attachments |
ORDENT_LINE_NOTE |
View or associate notes and attachments with a sales order line and have them print on designated documents. |
Schedule Notes/Attachments Page |
ORDENT_SCH_NOTE |
View or associate notes and attachments with a sales order schedule. Print the notes or attachments on designated documents. |