Prerequisites

You must perform the following:

• Register user profiles.

• If you want to be able to replace service coordinators, you must define a URL for the email notification.

  Modify the SP_REPLACESC_EM and SP_REPLACETEAM_EM URL identifiers on the URL Maintenance page (PeopleTools > Utilities > Administration > URLs) to indicate the location to which email notifications should be sent regarding the replacement service coordinators or teams.