Using the PeopleSoft CTI Sample Pages
To demonstrate an outbound call, use the Sample Pages component (PT_CTI_DEMOOUTB). The CTI sample pages are intended for demonstration purposes only and should not be used in production.
Access the Outbound Call page using the following navigation path:
This example illustrates the fields and controls on the Outbound Call page. You can find definitions for the fields and controls later on this page.
![The Outbound Call page having the following editable fields: URL, Context ID, and Phone Number to dial](img/ia2cf27cn-7aa4.png)
The Outbound Call page is an example of how you can customize an application page to enable a user to direct the CTI Console to dial a telephone number displayed on that page. The outbound calling demonstration works only when the CTI Console is enabled and the user has registered with the CTI vendor.
Field or Control |
Description |
---|---|
URL |
Enter the URL of a page to display when dialing out. |
Context ID |
Enter a string to attach to the call as outbound context. |
Phone Number |
Enter the telephone number that you want to dial. This field accepts numeric digits only. Do not enter special characters, such as - (hyphen), . (period), or other separators. |
Dial |
Click to dial the telephone number that you entered. |