Using PeopleSoft Search Technology to Retrieve Data

This section discusses how to search by keywords and work with search results.

The options discussed in this section apply only to organizations that have implemented the PeopleSoft Search Framework and enabled these options for their end users. As such, you may or may not see these options available in your PeopleSoft application.

The PeopleSoft Search technology provides a way for you to retrieve data using a flexible, free-text approach to finding the data you need to view or update. The technology revolves around the OpenSearch search engine, which enables you to search for data similar to how you search for information using a typical internet search engine, such as Google. While you can still navigate to components and use the Find an Existing Value search page to retrieve your data, using the PeopleSoft Search technology lets you access the same component without knowing the exact navigation.

For example, if you are in the HCM system, you can enter Torres as the search text, press Enter, scan the search results, and click the Torres, Fernando search result. The system then displays the employee information page, with the information displayed for Fernando Torres. Using this technique, you can access your business transaction, without knowing where the transaction is in the system or how to navigate to it.

If enabled for your PeopleSoft application, you can use the Keyword search page to perform a free-text search as an alternative to using the traditional Find an Existing Value search page when accessing a component.

This example illustrates the fields and controls on the Keyword Search page.

Keyword search page

To use the Keyword Search page, add any keywords upon which you want to run your search, and click Search.

To display additional prompts for predefined search criteria, click Show more options.

If enabled for your PeopleSoft application, the Global Search bar appears in the portal header.

This example illustrates the fields and controls on the Global Search bar. You can find definitions for the fields and controls later on this page.

Global Search - Group Search

The Global Search bar enables you to search across specific groups of search categories. Search categories organize similar application information into groups to help you narrow your searches. For example, to search information about jobs, you select the Job Data search category, and to search information about employees, select the Employee search category. For broader searches, you can also select the All category, which runs a search against all the categories to which you have access.

The Global Search Bar is comprised of these controls.

Field or Control

Description

Search category drop-down list

Click this control to display the search categories to which you have access. The contents of the drop-down list can change, depending on where you are in the application. For example, you might see different items in the drop-down list while on a portal homepage than you do while in a WorkCenter. Your system administrators can configure this so that only items relevant to your current application context will display.

Free-text search edit box

This is where you enter your free-text key words so that you can find the data you need.

Search buttonAdvanced Search button

Click this button to initiate your search.

The following example illustrates a typical set of search results generated by PeopleSoft Search.

This example illustrates the fields and controls on the Search Results page.

Search results

Field or Control

Description

Hide Filter Panel or Show Filter Panel

Use the Hide Filter Panel link and the Show Filter Panel link to toggle between hiding the facets panel and displaying the facets panel.

Facets

The area to the left of the search results, displays various filters and categories that you can use to drill into the results and reduce the result set.

Title

The title enables you to identify the search result and navigate to the associated component. Select or tap the row to display the page you use to view or modify the underlying data for the search result.

Summary

Displays a general overview of the target data to help you determine if this is the data you need.

Related Actions

If the component for this data has related actions associated with it, and you have security access to those related actions, you can navigate to those related actions from a search result. To navigate to a related action, click the related actions indicator, and click the desired link in the related action popup list.

If you use configurable search to configure search for a component, you can choose whether to display related actions or not on the search results page. Administrators set this option on the Search Configuration page. See Working with Configurable Search.

Working with Filters

A filter (also called a facet) is a search attribute (field) that provides an alternate representation of the list of values for a given attribute. Filters are attributes used to filter and narrow down a set of search results. In many cases, the filter for search results will be hierarchical, meaning that as you drill into the results you navigate through various levels of results. For example, you can narrow searches by applying filters such as Country, State, Province, City, and so on, with each filter reducing the result set.

This example illustrates a filter.

Filter Facets

For a given filter, the system displays the values of that filter in a descending order determined by the number of each value. Five values display by default, but to see the remaining values, click More. By clicking a value, the system displays only the number of search results for that value. For example, if you clicked LEBU in the example above, only 23 results for LEBU would be displayed.

As you drill into a set of facets, your path is expressed in the form of a filtering navigation path.

This example illustrates a filtering navigation path.

Facet breadcrumbs

You can deselect the check box for a filter to remove its effect on the search results, or to reverse the direction of your filtering and expand the results.

Click Clear All to remove all applied filters, returning the search results to the state prior to filtering.

Viewing Search Results With Grid Format and List Format

Use the grid and list buttons to toggle between the grid format and the list format for viewing search results.

Field or Control

Description

Grid and List icons

Enables you to switch the view of the search results between list format and grid format. The icon representing the current view is greyed out.

This example shows search results in a grid format.

Keyword search - grid view

To navigate to the page loading the desired data, select the row.

The related actions indicator does not appear for search results in the grid format.

Note: The default search result display format for Keyword Search is the grid format.

The following example displays the list format:

This example shows search results in a list format.

Keyword search - list view

To navigate to the page loading the desired data, select the row.

The related actions indicator appears only for search results in the list format.

Note: The default search result display format for Global Search is the list format.